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Management & Supervisory (Customer Service & Call Centre) jobs in Sydney NSW

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Customer Success Manager - SAP Academy for Customer Success - Sydney and Melbourne (Hybrid)

North Sydney NSW 2060•Full time

~$80k - $100k(Estimated)

KEY POINTS WE FOUND

Guide customers through their business journey with SAP solutions.
Increase customer satisfaction, retention, and upsells for Cloud products.
Complete a 10-month learn-apply program to enhance skills in customer success.

Service Delivery Coordinator (Fixed Term) | Kemps Creek NSW

Sydney NSW 2000•Full time

~$70k - $90k(Estimated)

KEY POINTS WE FOUND

Act as the main point of contact for customer enquiries and ensure timely updates.
Coordinate customer requirements and facilitate effective communication with warehouse operations.
Track and report on contractual KPIs, ensuring SLAs are met and identifying areas for improvement.

Client Service Manager - Financial Planning - 12-month initial contract

Anton Murray Consulting

Sydney NSW 2000•Full time

~$80k - $100k(Estimated)

KEY POINTS WE FOUND

First point of contact for clients regarding account servicing and financial plans.
Responsible for client on-boarding and maintenance of client records.
Facilitate administrative client queries and ensure timely delivery of commitments.

Assistant Branch Manager

Plumbers Supplies Co-operative

Waverley NSW 2024•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Assist in managing the Waverley Branch operations
Provide exceptional customer service both in-person and over the phone
Ensure safety and cleanliness in the work area

Front Office All Rounder

Darlinghurst NSW 2010•Part time

~$50k - $60k(Estimated)

KEY POINTS WE FOUND

Manage check-in/check-out processes and assist with guest inquiries.
Address issues and ensure smooth daily operations at the front desk.
Provide excellent customer service and maintain a detail-oriented approach.

Operations Coordinator

Sydney NSW 2000•Full time

~$65k - $70k(Estimated)

KEY POINTS WE FOUND

Coordinate and manage security services and operations.
Supervise security staff and ensure compliance with policies.
Support business growth by sourcing new clients and opportunities.

Customer Solutions Manager

Sydney NSW•Full time

~$90k - $120k(Estimated)

KEY POINTS WE FOUND

Lead customer implementations from kickoff to go-live.
Build training materials and conduct training sessions for customers.
Monitor account health and drive ongoing improvements.

Front Office All Rounder

Mascot NSW 2020•Casual/Holiday

~$50k - $60k(Estimated)

KEY POINTS WE FOUND

Assist hotel guests from inquiry to check out.
Manage reservations and provide accurate information on room availability and rates.
Handle payment transactions and resolve guest complaints.

Operations & Order Management Professional

Sydney NSW 2000•Full time

~$70k - $90k(Estimated)

KEY POINTS WE FOUND

Join a global leader in energy technology
Manage spare parts enquiries, quotes and sales orders
Coordinate logistics and supply chain operations

Customer Service Manager

Sydney NSW 2000•Full time

~$76k - $110k(Estimated)

KEY POINTS WE FOUND

Develop and improve customer service function for high customer satisfaction.
Lead operational development and manage order-to-delivery cycle.
Define strategic roadmap for enhancing customer service operations.

Service Advisor

Sime Darby Motors Retail (Australia) Pty Ltd

Parramatta NSW 2150•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Manage the customer journey from vehicle drop-off to collection.
Deliver exceptional customer service and coordinate workshop bookings.
Prepare and cost repair orders and invoices accurately.

Client Service Manager

Sydney NSW 2000•Full time

~$80k - $100k(Estimated)

KEY POINTS WE FOUND

Manage relationships with a portfolio of clients as a key point of contact.
Work closely with internal operational teams to ensure effective service delivery.
Identify opportunities for additional services and revenue growth across existing clients.