Management & Supervisory (Customer Service & Call Centre) jobs in Sydney NSW
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Posted 24d ago
Product Support Specialist | Pharmaceutical Industry
Alexander Appointments
Eastern Creek NSW 2766•Full time
~$90k - $100k(Estimated)
KEY POINTS WE FOUND
- Support key customers and accounts in the pharmaceutical industry.
- Manage customer enquiries and coordinate solutions to ensure satisfaction.
- Develop commercial and account management skills in a growing organisation.
Posted 34d ago
Guest Services Assistant Manager
Four Seasons Hotel Sydney
Sydney NSW 2000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Support day-to-day operations of Front Office, Concierge, and Bell Desk teams.
- Lead and develop Guest Services and Bell teams to ensure exceptional service delivery.
- Manage valet parking operations and handle guest concerns professionally.
Posted 16d ago
General Manager, Customer
AIA
Sydney NSW 2000•Full time
~$150k - $200k(Estimated)
KEY POINTS WE FOUND
- Lead AIA Australia’s customer experience and engagement strategy.
- Drive enterprise-wide customer outcomes and initiatives.
- Champion customer insights and data-driven decision-making.
Posted 39d ago
Guest Service Officer - Communications
Park Hyatt Sydney
Sydney NSW 2000•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Facilitate efficient communications for guests and employees.
- Operate switchboard consoles and handle wake-up calls accurately.
- Remain calm and efficient during emergencies.
Posted 1d ago
Assessing Support Officer
Auto & General
Lidcombe NSW 2141•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Responsible for administrative tasks related to Motor Claims.
- Provide excellent customer service and maintain communication with stakeholders.
- Manage repairer services and administrative activities throughout the assessment process.
Posted 1d ago
Moonlight Agent
Marriott
Sydney NSW•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Drive Whatever/Whenever service and create memorable experiences for guests during nighttime hours.
- Complete end-of-day activities including posting charges and running night audit backup.
- Process guest check-ins, manage room assignments, and handle payment transactions.
Posted 1d ago
Groups & Reservations Coordinator
Marriott
Chippendale NSW 2008•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Handle all incoming calls and redirect to appropriate departments.
- Assist and coordinate traveller bookings, exceeding their expectations.
- Build and strengthen relationships with existing and new travellers.
Posted 24d ago
Metering Support Officer
Zinfra
Old Guildford NSW 2161•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Support the efficient delivery of the Metering Program of Works.
- Book and coordinate customer appointments for metering maintenance.
- Manage customer interactions and ensure a positive customer experience.
Posted 17d ago
Store Manager
Domino's
Manly Vale NSW 2093•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Lead a high-performance team to deliver exceptional customer service.
- Manage financial operations and stock control for the store.
- Provide training and development to team members.
Posted 10d ago
Contamination Officer
Veolia
Arndell Park NSW 2148•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Conduct early morning walking inspections of waste streams.
- Develop and manage waste compliance projects.
- Collaborate with council and stakeholders on waste compliance.
Posted 39d ago
Field Service Manager - Sydney Metro
Aristocrat Technologies Australia P/L
Greystanes NSW 2145•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Lead and mentor a team of Field Service personnel.
- Manage customer expectations and relationships while ensuring service delivery.
- Conduct audits and manage compliance with WH&S regulations.
Posted 39d ago
Senior Service Manager
Aristocrat Technologies Australia P/L
Greystanes NSW 2145•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead operational performance of the Sydney Metro region's service operations.
- Manage and develop a team of Field Service Managers to ensure customer satisfaction and financial performance.
- Drive continuous improvement initiatives to enhance efficiency and profitability.
Posted 9d ago
Manager, Customer Experience Improvement
Westpac
Sydney NSW 2000•Full time
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Lead design sprints to improve customer experience
- Collaborate with stakeholders to develop innovative solutions
- Utilise data-driven design methodologies
+60d ago
Store Manager - ROSE BAY
Domino's
Rose Bay NSW 2029•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Lead and inspire a high-performance team in a fast-paced environment.
- Deliver exceptional customer service and enhance the customer experience.
- Manage financials, stock, and staff rostering effectively.
Posted 10d ago
Membership Consultant
The Hospitals Contribution Fund of Australia Limited
Sydney CBD NSW•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Play a key role in ensuring members receive accurate and professional support.
- Process membership details, payments, and maintain member data integrity.
- Deliver a positive member experience over the phone.
Posted 17d ago
Store Manager
Domino's
Manly Vale NSW 2093•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Lead a high-performance team to deliver exceptional customer service.
- Manage financial operations and stock control for the store.
- Provide training and development to team members.
+60d ago
Store Manager
Domino's
Clontarf NSW 2093•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Lead a high-performance team to deliver exceptional customer service.
- Manage financial operations and stock control for the store.
- Provide training and development to team members.
Posted 47d ago
Team Support Manager / Roving Manager - Sydney
Kennards Self Storage
Camperdown NSW 2050•Full time
~$85k(Estimated)
KEY POINTS WE FOUND
- Manage day-to-day operations of multiple storage facilities.
- Deliver outstanding customer service and sales solutions.
- Uphold company values and maintain high standards of cleanliness and safety.
Expiring in 2d
Venues Officer (Casual)
Cumberland Council
Merrylands NSW 2160•Casual/Holiday
~$60k - $74k(Estimated)
KEY POINTS WE FOUND
- Support the Coordinator at Council’s Centres including housekeeping and room setup.
- Provide excellent customer service and assist with meal service.
- Work various shifts including nights and weekends, primarily leading up to the busy Christmas period.
Posted 2d ago
Client Relationship Manager | Share Registry
Link Group
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Build and maintain strong relationships with clients, understanding their needs and managing expectations.
- Coordinate client projects and ensure services are delivered accurately and efficiently.
- Support the development of long-term client partnerships and contribute to revenue growth.