Management & Supervisory (Customer Service & Call Centre) jobs in Sydney NSW
92 jobs
Sort by
Posted 20d ago
Sales and Service Client Services, Off
1588 State Street Services Australia Pty Limited
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Deliver high-quality services and solutions to clients.
- Manage client relationships and operations, addressing escalated issues.
- Lead continuous evaluation of team operations to enhance efficiency.
+60d ago
Customer Success Manager
Objective
Sydney NSW 2000•Full time
~$80k - $120k(Estimated)
KEY POINTS WE FOUND
- Join the Connect line of business as a Customer Success Manager.
- Build strong relationships with customers and understand their needs.
- Help customers derive value from Objective Connect.
Expiring in 3d
Manager, Customer Experience Improvement
Westpac
Sydney NSW 2000•Full time
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Lead design sprints to improve customer experience.
- Collaborate with stakeholders to develop innovative solutions.
- Utilise data-driven design methodologies to influence strategic improvements.
Posted 20d ago
Sales and Service Client Services, Off
State Street Corporation
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Deliver high-quality services and solutions to clients.
- Manage client relationships and operations, addressing escalated issues.
- Drive project work to improve client service and operational efficiency.
+60d ago
Senior Customer Success Manager
REA Group
Sydney NSW 2000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Partner with strategic customers to achieve business outcomes.
- Build trusted relationships with executive stakeholders.
- Lead the Customer Success team and mentor colleagues.
Expiring in 2d
Team Manager
Westpac
Parramatta NSW 2150•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Lead a team dedicated to supporting customers impacted by fraud, disputes, and scams.
- Drive exceptional customer outcomes and improve team capabilities.
- Manage people, processes, risks, and dependencies effectively.
Posted 32d ago
Security Officer
Wilson Group
Sydney NSW•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide strong customer service solutions to visitors and clients.
- Monitor CCTV and access control systems, responding to alarms and emergencies.
- Conduct building patrols and manage contractors and deliveries.
Posted 17d ago
Manager - Workforce Management & DAA Oversight
BOQ Group
Sydney NSW 2000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead a team focused on supporting customers in financial difficulty.
- Oversee workforce planning and operational performance to meet key metrics.
- Utilise data and insights to optimise resources and service delivery.
Posted 5d ago
ATM Monitoring Officer
Permanent Full-time
Frenchs Forest NSW 2086•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Monitor the fleet of ATMs under service agreements.
- Provide problem-solving support to clients over the phone.
- Coordinate service calls and update clients on job statuses.
Posted 6d ago
Executive Manager ICAL
CommBank
Sydney CBD NSW•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead the Indigenous Customer Assistance Line (ICAL) team to achieve operational excellence.
- Champion First Nations customer advocacy and improve customer outcomes.
- Develop strong relationships with community stakeholders and internal partners.
Posted 13d ago
Security Officers - The Star Sydney
The Star Entertainment Group
Sydney NSW•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide a welcoming and safe environment for all employees and patrons.
- Work closely with the Surveillance team to identify and report undesirable behaviour.
- Assist with Responsible Services of Alcohol and provide outstanding guest service.
Posted 6d ago
Car Park Manager - Hornsby Ku-Ring-Gai Hospital NSW - 14102026
Secure Parking
Sydney NSW 2000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Lead day-to-day car park operations at Hornsby Ku-Ring-Gai Hospital.
- Manage a high-performing team and maintain strong stakeholder relationships.
- Deliver a safe, clean, and customer-focused parking experience.
Posted 6d ago
Car Park Manager - Bankstown Hospital NSW - 14102026
Secure Parking
Sydney NSW 2000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Lead day-to-day car park operations at Bankstown Hospital.
- Manage a high-performing team and maintain stakeholder relationships.
- Deliver a safe, clean, and customer-focused parking experience.
+60d ago
Service Advisor
Sime Darby Motors Retail (Australia) Pty Ltd
Parramatta NSW 2150•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Manage the customer journey from vehicle drop-off to collection.
- Deliver exceptional customer service and coordinate workshop bookings.
- Prepare and cost repair orders and invoices accurately.
Posted 30d ago
Service Delivery Coordinator (Fixed Term) | Kemps Creek NSW
Cevalogistics
Sydney NSW 2000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Act as the main point of contact for customer enquiries and ensure timely updates.
- Coordinate customer requirements and facilitate effective communication with warehouse operations.
- Track and report on contractual KPIs, ensuring SLAs are met and identifying areas for improvement.
+60d ago
Client Service Manager - Financial Planning - 12-month initial contract
Anton Murray Consulting
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- First point of contact for clients regarding account servicing and financial plans.
- Responsible for client on-boarding and maintenance of client records.
- Facilitate administrative client queries and ensure timely delivery of commitments.
Posted 37d ago
Client Service Manager
Link Group
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Manage relationships with a portfolio of clients as a key point of contact.
- Work closely with internal operational teams to ensure effective service delivery.
- Identify opportunities for additional services and revenue growth across existing clients.
+60d ago
Customer Service Manager
Ferrero
Sydney NSW 2000•Full time
~$76k - $110k(Estimated)
KEY POINTS WE FOUND
- Develop and improve customer service function for high customer satisfaction.
- Lead operational development and manage order-to-delivery cycle.
- Define strategic roadmap for enhancing customer service operations.
Posted 14d ago
Customer Solutions Manager
Assignar
Sydney NSW•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Lead customer implementations from kickoff to go-live.
- Build training materials and conduct training sessions for customers.
- Monitor account health and drive ongoing improvements.
+60d ago
Retail Security Officers & Control Room Operators
SECUREcorp
Sydney NSW 2000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service in a retail environment.
- Conduct active foot patrols and manage access control.
- Respond to alarms and emergencies with professionalism.