Management & Supervisory (Customer Service & Call Centre) jobs
410 jobs
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Posted 19d ago
Manager - Workforce Management & DAA Oversight
BOQ Group
Sydney NSW 2000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead a team focused on supporting customers in financial difficulty.
- Oversee workforce planning and operational performance to meet key metrics.
- Utilise data and insights to optimise resources and service delivery.
Posted 15d ago
Manager Customer Experience
Ausgrid
Australia•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead a portfolio of strategic customer experience initiatives.
- Redesign end-to-end customer journeys and improve operational efficiency.
- Manage a small team focused on enhancing customer interactions using insights and technology.
Posted 35d ago
Car Park Officer
Wilson Group
Brisbane QLD•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Multiple positions available for Car Park Attendants
- Focus on friendly, efficient customer service
- Casual opportunities with rotating shifts in Brisbane CBD and Pinkenba
Posted 19d ago
Rental Coordinator
Hastings Deering (Australia) Ltd
Townsville QLD•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Coordinate rental operations for equipment and machinery.
- Manage customer inquiries and bookings efficiently.
- Ensure compliance with company policies and procedures.
Posted 19d ago
Manager - Workforce Management & DAA Oversight
BOQ Group
Brisbane QLD•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead a team focused on supporting customers in financial difficulty.
- Oversee workforce planning and operational performance to meet key metrics.
- Utilise data and insights to optimise resources and service delivery.
Posted 19d ago
Manager - Workforce Management & DAA Oversight
BOQ Group
Brisbane QLD 4000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead a team focused on supporting customers in financial difficulty.
- Oversee workforce planning and operational performance to meet key metrics.
- Utilise data and insights to optimise resources and service delivery.
Posted 7d ago
Technical Event Coordinator
Apex Event Recruitment
Brisbane CBD QLD•Full time
~$75k - $85k(Estimated)
KEY POINTS WE FOUND
- Coordinate technical production solutions for events
- Assist clients with AV and event requirements
- Support the Technical Event Manager in planning and communication
Posted 7d ago
Customer Solutions Manager
GPT GROUP
Melbourne VIC 3004•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead and deliver the customer solutions strategy for the asset.
- Serve as the primary point of contact for all tenant and venue services.
- Manage and elevate the concierge service to ensure a best-in-class experience.
Posted 7d ago
Oncourse Operator - Dubbo (Casual)
Tabcorp
NSW•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Deliver outstanding customer experiences on race days.
- Support operational oversight and lead casual team members.
- Ensure compliance and efficient processing of customer transactions.
Posted 7d ago
ATM Monitoring Officer
Permanent Full-time
Frenchs Forest NSW 2086•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Monitor the fleet of ATMs under service agreements.
- Provide problem-solving support to clients over the phone.
- Coordinate service calls and update clients on job statuses.
Posted 7d ago
OTR Yass - Console Operator
OTR
Yarra NSW 2580•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide outstanding customer service to guests.
- Maintain a clean, stocked, and welcoming store environment.
- Work flexible hours including late nights, early mornings, and weekends.
Posted 7d ago
Service Manager [Frankston]
Regent RV Pty Ltd
Frankston VIC 3199•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead the daily operations of the Service Centre
- Manage workshop operations, technicians and support staff
- Drive productivity, quality, customer satisfaction and financial performance
Expiring in 2d
Campground Caretaker
City of Albany
Albany WA 6330•Part time
~$72k - $77k(Estimated)
KEY POINTS WE FOUND
- Assist with managing campgrounds east and west of Albany.
- Provide excellent customer service and maintain campground facilities.
- Live onsite and be self-sufficient with own accommodation.
Posted 7d ago
Front of House Officer
BelgraviaPRO
Dalmeny NSW 2546•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver exceptional customer service to guests face to face and over the phone.
- Assist with administrative and cleaning tasks in a campground setting.
- Work flexible hours including weekends, evenings, and public holidays.
Posted 8d ago
Assistant Station Master (1st Class)
Queensland Rail
Northgate QLD 4013•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality customer service to exceed customer expectations.
- Assist in managing station facilities, resources, and personnel.
- Ensure compliance with safety regulations and Queensland Rail policies.
Posted 8d ago
Customer Excellence Manager
REO Group
Australia•Full time
~$150k(Estimated)
KEY POINTS WE FOUND
- Lead and develop the Customer Service team to deliver high performance and exceptional service standards within a retail setting.
- Oversee pricing governance, ensuring accuracy, consistency and alignment with margin targets.
- Drive end-to-end customer experience improvements through process optimisation and efficiency initiatives.
Posted 8d ago
Grooming Salon Manager | Hawthorn East
PETstock Inner East Melbourne Pty Ltd
Hawthorn East VIC 3123•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Lead and support a team of groomers in a busy salon environment.
- Manage salon operations, bookings, and customer relationships.
- Drive customer growth and maintain high service standards.
Posted 8d ago
Executive Manager ICAL
CommBank
Sydney CBD NSW•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead the Indigenous Customer Assistance Line (ICAL) team to achieve operational excellence.
- Champion First Nations customer advocacy and improve customer outcomes.
- Develop strong relationships with community stakeholders and internal partners.
Posted 8d ago
Events Operations Officer
City Of Perth
Perth WA 6000•Full time
~$102k - $108k(Estimated)
KEY POINTS WE FOUND
- Coordinate events and activations from planning through to delivery.
- Ensure the precinct is safe, accessible and event-ready.
- Build strong relationships with organisers, tenants and partners.
Posted 8d ago
Security Officers – Work Across Multiple Sites
MSS Security Pty Ltd
VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join MSS Security as a Full-Time Reliever working across multiple Defence sites.
- No prior security experience required; training provided.
- Enjoy a flexible work schedule with a reliever allowance.