Management & Supervisory (Customer Service & Call Centre) jobs
410 jobs
Sort by
+60d ago
Security Officer
Wilson Security
Sydney NSW 2000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide strong customer service solutions to visitors and clients.
- Monitor vehicular traffic and conduct mobile patrols.
- Respond to emergency situations and report hazards.
+60d ago
Customer Success Manager
Objective
Sydney NSW 2000•Full time
~$80k - $120k(Estimated)
KEY POINTS WE FOUND
- Join the Connect line of business as a Customer Success Manager.
- Build strong relationships with customers and understand their needs.
- Help customers derive value from Objective Connect.

+60d ago
Control Room Operators | Multiple Locations
SECUREcorp
Parkville VIC 3052•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Monitor and operate CCTV and security monitoring systems.
- Coordinate with emergency services and internal stakeholders during incidents.
- Maintain accurate incident reports and operational logs.
Posted 10d ago
Front of House Operations Manager
Genesis
Cooks Hill NSW 2300•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Lead a team at Newcastle’s iconic Genesis Fitness Club.
- Ensure high levels of customer service and operational standards.
- Manage Front of House operations and support daily activities.
Posted 14d ago
Contact Centre Specialist - Network Operations Centre
Singtel Group
Macquarie Park NSW 2113•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Deliver high-quality managed services and technical support across Cloud Contact Centre technologies.
- Collaborate with internal teams and vendors to resolve technical issues and support customer security requirements.
- Participate in service governance meetings, providing updates and support for incident and problem management.
+60d ago
National Operations Centre Operator - Security
Wilson Security
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Coordinate and dispatch mobile patrol services across Australia.
- Monitor field officer welfare and manage escalated incidents.
- Communicate professionally with clients and maintain service delivery standards.

Posted 18d ago
Security Officer - Central QLD - Emerald, Rockhampton and Gladstone
Wilson Group
Brisbane QLD•Part time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide strong customer service solutions to visitors and clients.
- Conduct building patrols and monitor CCTV and access control systems.
- Respond to emergency situations and manage contractors.

Posted 20d ago
Motor Assessor, located in Western Australia
Auto & General
Toowong QLD 4066•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Assess vehicle damage to determine safe and cost-effective repairs.
- Conduct post-repair inspections and provide expert advice to customers.
- Collaborate with a team to enhance customer experience and uphold high standards.


Posted 52d ago
Customer Experience Manager - Dan Murphy's Cannington
Dan Murphy's
Beckenham WA 6107•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Lead and motivate a team to deliver exceptional customer experiences.
- Foster a culture of diversity and community understanding.
- Encourage team development and career growth.


Posted 60d ago
Customer Experience Manager - Dan Murphy's Ascot Vale
Dan Murphy's
Ascot Vale VIC 3032•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Motivate and lead your team to deliver a world class customer experience.
- Encourage team to invest in education and dream big about their career.
- Create an environment that enables team to come as they are, fostering diversity.
+60d ago
Senior Customer Success Manager
REA Group
Richmond VIC 3121•Full time
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Partner with strategic customers to achieve business outcomes
- Build trusted relationships with executive stakeholders
- Drive adoption, retention, and commercial growth for Realtair''s platform

Posted 20d ago
Motor Assessor, located in South Australia
Auto & General
Toowong QLD 4066•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Assess vehicle damage to determine safe and cost-effective repairs.
- Conduct post-repair inspections and provide expert advice to customers.
- Collaborate with a team to enhance customer experience and uphold high standards.
Posted 22d ago
Sales and Service Client Services, Off
1588 State Street Services Australia Pty Limited
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Deliver high-quality services and solutions to clients.
- Manage client relationships and operations, addressing escalated issues.
- Lead continuous evaluation of team operations to enhance efficiency.

Posted 14d ago
Parts Advisor - Automotive
Volare Recruitment
Brisbane QLD 4000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Assist technicians and Service Advisors with parts enquiries, quotations and orders.
- Identify and source the correct parts using catalogues and computer systems.
- Handle enquiries from retail customers over the phone and via email.
Posted 20d ago
Detailer/ Yard Hand
Barossa Valley Toyota
Tanunda SA 5352•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Ensure all vehicles are professionally detailed for presentation to customers.
- Maintain clean, tidy, and safe work areas.
- Perform vehicle pick-up and delivery as required.
+60d ago
Security Officer
Wilson Security
ACT•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide strong customer service solutions to visitors and clients.
- Proactively monitor CCTV and access control systems.
- Conduct building patrols and respond to emergency situations.

Expiring in 1d
Manager, Customer Experience Improvement
Westpac
Sydney NSW 2000•Full time
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Lead design sprints to improve customer experience.
- Collaborate with stakeholders to develop innovative solutions.
- Utilise data-driven design methodologies to influence strategic improvements.

Posted 45d ago
Monitoring Centre Operator
SECUREcorp
Mulgrave VIC 3170•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join a dynamic monitoring centre team providing 24/7 security surveillance.
- Monitor alarms and CCTV, identify incidents, and liaise with police and clients.
- Opportunities for career growth and skill development in a supportive environment.
Posted 6d ago
Ticketing and Accreditation Manager
Sydney Showground
Sydney Olympic Park NSW 2127•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Manage ticketing and accreditation operations for various events.
- Collaborate with event organisers and ticketing providers to ensure smooth access for patrons.
- Identify opportunities for system and process improvements in event operations.

Posted 13d ago
Customer Care Manager
T2 Tea
Collingwood NSW 2850•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead customer care across multiple channels including email, chat, and social media.
- Implement AI and automation to enhance customer service efficiency.
- Manage a small team while ensuring customer satisfaction and insight reporting.