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Management & Supervisory (Customer Service & Call Centre) jobs

410 jobs
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Posted 13d ago

Customer Care Manager

T2 Tea
Collingwood NSW 2850•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
  • Lead customer care across multiple channels including email, chat, and social media.
  • Implement AI and automation to enhance customer service efficiency.
  • Manage a small team while ensuring customer satisfaction and insight reporting.
Posted 29d ago

Security Officers – South East Melbourne & CBD

MSS Security Pty Ltd
VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Join MSS Security as a Full-Time Reliever in South East Melbourne & CBD.
  • Protect critical Defence sites and support operational coverage.
  • Opportunities for both experienced professionals and those new to the security industry.
Posted 14d ago

Night Duty Manager

MSS Security Pty Ltd
VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
  • Oversee nightly operations across Public Housing sites.
  • Coordinate daily operations of Security Officers and ensure compliance with security protocols.
  • Supervise, train, and develop staff while maintaining a safe working environment.
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Posted 45d ago

Monitoring Centre Operator

SECUREcorp
Mulgrave VIC 3170•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Join a dynamic monitoring centre team providing 24/7 security surveillance.
  • Monitor alarms and CCTV, identify incidents, and liaise with police and clients.
  • Opportunities for career growth and skill development in a supportive environment.
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Posted 20d ago

Motor Assessor, located in South Australia

Auto & General
Toowong QLD 4066•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
  • Assess vehicle damage to determine safe and cost-effective repairs.
  • Conduct post-repair inspections and provide expert advice to customers.
  • Collaborate with a team to enhance customer experience and uphold high standards.
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Posted 20d ago

Motor Assessor, located in Western Australia

Auto & General
Toowong QLD 4066•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
  • Assess vehicle damage to determine safe and cost-effective repairs.
  • Conduct post-repair inspections and provide expert advice to customers.
  • Collaborate with a team to enhance customer experience and uphold high standards.
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Posted 14d ago

Parts Advisor - Automotive

Volare Recruitment
Brisbane QLD 4000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Assist technicians and Service Advisors with parts enquiries, quotations and orders.
  • Identify and source the correct parts using catalogues and computer systems.
  • Handle enquiries from retail customers over the phone and via email.
+60d ago

Grooming Salon Manager Underwood

Petbarn
Underwood QLD 4119•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Manage a grooming salon and lead a team of pet stylists.
  • Provide grooming services across all breeds and ensure high-quality standards.
  • Develop and implement training programs for staff and maintain operational tasks.
+60d ago

Senior Customer Success Manager

REA Group
Sydney NSW 2000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
  • Partner with strategic customers to achieve business outcomes.
  • Build trusted relationships with executive stakeholders.
  • Lead the Customer Success team and mentor colleagues.
+60d ago

Manager, Customer Support

Ingram Micro
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
  • Manage day-to-day operations of the APAC customer support team.
  • Drive escalations to resolution and monitor support KPIs.
  • Coach and develop the support team while improving workflows.
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Posted 60d ago

Customer Experience Manager - Dan Murphy's Ascot Vale

Dan Murphy's
Ascot Vale VIC 3032•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
  • Motivate and lead your team to deliver a world class customer experience.
  • Encourage team to invest in education and dream big about their career.
  • Create an environment that enables team to come as they are, fostering diversity.
Posted 22d ago

Sales and Service Client Services, Off

1588 State Street Services Australia Pty Limited
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
  • Deliver high-quality services and solutions to clients.
  • Manage client relationships and operations, addressing escalated issues.
  • Lead continuous evaluation of team operations to enhance efficiency.
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Posted 6d ago

Warehouse & Customer Service Operator

AWX Pty Ltd
West Gosford NSW 2250•Full time
~$73k(Estimated)
KEY POINTS WE FOUND
  • Seeking a reliable and hardworking Warehouse & Customer Service Operator.
  • Role involves manual pick-packing, forklift operation, and customer service.
  • Must maintain a strong work ethic in a fast-paced environment.
Posted 6d ago

Security Officer

MSS Security Pty Ltd
VIC•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
  • Manage site access and maintain accurate records.
  • Provide professional reception and gatehouse services.
  • Support the safe and secure operation of the site.
Posted 6d ago

Drive-In Drive-Out (DIDO) Security Officer - Greenbushes, WA - Casual

MSS Security Pty Ltd
WA•Casual/Holiday
~$60k - $80k pro rata(Estimated)
KEY POINTS WE FOUND
  • Join a professional team protecting a key regional operation in WA.
  • Conduct access control, patrols, and monitor security systems.
  • Provide exceptional customer service while maintaining site security.
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Expiring today

Team Manager

Westpac
Parramatta NSW 2150•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
  • Lead a team dedicated to supporting customers impacted by fraud, disputes, and scams.
  • Drive exceptional customer outcomes and improve team capabilities.
  • Manage people, processes, risks, and dependencies effectively.
Posted 7d ago

Customer Service Manager - Darwin

The Good Guys
Millner NT 0810•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
  • Lead the delivery of exceptional customer experiences in-store.
  • Coach and develop Warehouse and Customer Service teams.
  • Ensure compliance with legislative requirements and monitor store activities.
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Posted 8d ago

Store Manager

Domino's
Mittagong NSW 2575•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Lead a high-performance team to deliver exceptional customer service.
  • Manage financial operations and stock control for the store.
  • Provide training and development to team members.
Posted 19d ago

Manager - Workforce Management & DAA Oversight

BOQ Group
Sydney NSW 2000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
  • Lead a team focused on supporting customers in financial difficulty.
  • Oversee workforce planning and operational performance to meet key metrics.
  • Utilise data and insights to optimise resources and service delivery.
Posted 19d ago

Manager - Workforce Management & DAA Oversight

BOQ Group
Melbourne VIC 3000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
  • Lead a team focused on supporting customers in financial difficulty.
  • Oversee workforce planning and operational performance to meet key metrics.
  • Utilise data and insights to optimise resources and service delivery.
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