Help Desk & IT Support jobs
223 jobs
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Posted 10d ago
Service Desk Specialist
Australian Retirement Trust
Petrie Terrace QLD 4000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level technology support to users via phone and remote channels.
- Take ownership of incidents and requests, ensuring timely resolution or escalation.
- Contribute to knowledge articles and ongoing service improvements.
Posted 60d ago
Service Desk Analyst - Previous MSP experience essential
Professional Search Group
Mosman Park WA 6012•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level technical support to end-users.
- Troubleshoot and resolve IT-related queries and issues.
- Collaborate with the IT team to find solutions.
Posted 2d ago
Service Desk Analyst - NV1
Centorrino Technologies
Canberra ACT 2600•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Join a community-focused tech company
- Work in a dynamic White Label Managed Services Team
- Must have existing NV1 security clearance
Posted 2d ago
Desktop Support Officer - Part Time
Centorrino Technologies
Melbourne VIC 3004•Part time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality onsite technical support to clients.
- Engage with a diverse range of technologies including Macs, PCs, and network infrastructure.
- Foster a collaborative environment to drive exceptional customer experiences.
Posted 2d ago
IT Support ManagerNew Melbourne, Australia
Easygo
Melbourne VIC 3004•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Provide technical leadership to IT Support Officers.
- Act as the escalation point for complex IT issues.
- Own day-to-day service desk operations and ensure high-level customer service.
Posted 2d ago
End User Services Engineer VIC (Intune MDM)
Canon
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 technical support for various devices and technologies.
- Deliver exceptional service and support both remotely and onsite for enterprise customers.
- Manage incidents and service activities through ServiceNow while ensuring customer satisfaction.
Posted 2d ago
Service Desk Officer
Blacktown City Council
Blacktown NSW 2148•Full time
~$2k(Estimated)
KEY POINTS WE FOUND
- Provide first point of contact for ICT support across Council.
- Troubleshoot technical issues and resolve incidents and service requests.
- Support staff with hardware and software setup and configuration.
Posted 3d ago
Senior Support Engineer
2094 Cubic Transportation Systems (Australia) Pty Limited
Eveleigh NSW 2015•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Provide first and second level technical application support to stakeholders.
- Ensure system incidents and problems are recorded and controlled within the Help Desk system.
- Monitor and perform detailed daily checks on the CMCS system.
Posted 3d ago
Senior Support Engineer
2094 Cubic Transportation Systems (Australia) Pty Limited
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Provide first and second level technical application support to stakeholders.
- Ensure system incidents and problems are recorded and controlled within the Help Desk system.
- Monitor and perform detailed daily checks on the CMCS system.
Posted 3d ago
TECHNICAL SUPPORT ANALYST
Standards Australia
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide 1st and 2nd level IT support to employees and vendors.
- Troubleshoot and resolve hardware, software, and SaaS application issues.
- Manage user onboarding and offboarding activities.
Posted 49d ago
Remote Support Engineer
RA Australia Ltd (AUS)
Hawthorn VIC 3122•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide technical support for Rockwell Automation's hardware and software portfolio.
- Troubleshoot and resolve complex automation challenges for customers.
- Collaborate with various teams to enhance customer experience and support quality.
+60d ago
IT Support Officer (NSW)
konnecting
Regional NSW•Full time
~$90k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide first and second-level helpdesk support for IT operations.
- Assist with IT projects and maintain IT systems documentation.
- Manage user onboarding and network access.
Posted 11d ago
Desktop Support Technician - Adelaide, CBD
CommBank
Adelaide CBD SA•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide technical support and assistance to end-users in a fast-paced environment.
- Troubleshoot and resolve desktop, software, and hardware issues for internal colleagues.
- Collaborate with IT teams to resolve complex issues and support device lifecycle activities.
Posted 26d ago
IT ASSISTANT INTERN
Study And Work
Melbourne VIC•Part time
~$40k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist in installing and configuring computer systems.
- Provide technical support to internal staff.
- Manage access and subscriptions for websites and emails.
Posted 11d ago
Senior IT Support Engineer | Contract
Humanised Group
Brisbane QLD 4000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2 support across users and workplace technology.
- Manage user accounts and access requests within Microsoft Entra ID.
- Resolve incidents and service requests while maintaining SLA commitments.
Posted 25d ago
1 Service Desk Analyst - Microsoft, MDM - Federal Government!
HiTech Group
NSW•Full time
~$80k - $120k(Estimated)
KEY POINTS WE FOUND
- Engage as a Service Desk Analyst for a Federal Government department.
- Design and manage Android-based mobile devices using Microsoft Intune MDM.
- Administer Microsoft Entra ID and manage Azure services.
Posted 28d ago
Service Desk Analyst
Granite Consulting
Melbourne VIC 3004•Contract
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Identify, investigate and analyse incidents within the ITSM toolset.
- Ensure incidents are categorised and prioritised according to established processes.
- Assist with process improvement opportunities within the IT Service Desk.
Posted 26d ago
Helpdesk Team Leader
A & Co Recruitment Partners
Adelaide SA 5000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead and mentor a team of Helpdesk Technicians
- Drive service excellence and manage ticket escalations
- Build strong client relationships and deliver exceptional customer service
Posted 27d ago
Digital Support Analyst
Hudson
Canberra ACT•Casual/Holiday
~$60k - $80k pro rata(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 ICT support across Windows and Microsoft 365.
- Troubleshoot and resolve hardware, software, connectivity and account access issues.
- Log, manage and update incidents and service requests using ServiceNow.
Posted 11d ago
IT ASSISTANT INTERN
Study And Work
Sydney NSW 2000•Part time
~$40k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist in installing and configuring computer systems.
- Provide technical support to internal staff.
- Manage access and subscriptions for websites and emails.