Help Desk & IT Support jobs
223 jobs
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IT Service Desk Analyst
Qudos Bank
Collingwood VIC 3066•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide 1st and 2nd level IT support to staff via phone and remote tools.
- Respond to and prioritise incoming requests across hardware, software, and networking issues.
- Log and manage support calls, ensuring timely resolution in line with SLAs.
Posted 26d ago
Service Analyst
RACV
Melbourne VIC 3004•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Monitor service performance and SLAs, identifying trends and opportunities for improvement.
- Support incident management and coordinate with internal teams for effective resolution of service issues.
- Develop operational documentation and support release and change activities.
Posted 11d ago
Desktop Support Technician - Adelaide, CBD
CommBank
Adelaide CBD SA•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide technical support and assistance to end-users in a fast-paced environment.
- Troubleshoot and resolve desktop, software, and hardware issues for internal colleagues.
- Collaborate with IT teams to resolve complex issues and support device lifecycle activities.
Posted 40d ago
IT Services Engineer Sydney
Richard Crookes Constructions
Sydney NSW 2000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2 technical support across various platforms and devices.
- Act as an escalation point for Level 1 analysts and ensure ticket progression.
- Support project sites with technology establishment and onboarding.
Posted 11d ago
IT ASSISTANT INTERN
Study And Work
Sydney NSW 2000•Part time
~$40k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist in installing and configuring computer systems.
- Provide technical support to internal staff.
- Manage access and subscriptions for websites and emails.
Posted 26d ago
IT Technician (Level 1)
Brooks Hire
Kewdale WA 6105•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level technical support via phone, email, and service desk system.
- Set up, configure, and deploy desktop computers and mobile devices.
- Assist with maintaining IT systems and identifying opportunities for improvement.
Posted 26d ago
Level 2 Support Engineer | MSP | Networking & Microsoft
Humanised Group
Adelaide SA•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Resolve complex Level 2 incidents and service requests
- Provide advanced network troubleshooting and support
- Assist with client projects and technology rollouts
Posted 11d ago
IT Support Engineer
LGT WEALTH MANAGEMENT LIMITED
Melbourne VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide first and second-line end-user computing support to users in Australian offices.
- Contribute to the continuous improvement of end-user computing services and support processes.
- Participate in project-related tasks such as hardware deployments and system enhancements.
Posted 28d ago
Service Desk Analyst
Granite Consulting
Melbourne VIC 3004•Contract
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Identify, investigate and analyse incidents within the ITSM toolset.
- Ensure incidents are categorised and prioritised according to established processes.
- Assist with process improvement opportunities within the IT Service Desk.
Posted 4d ago
IT Service Desk Officer
Public Sector People
Sydney NSW•Casual/Holiday
~$79k - $119k pro rata(Estimated)
KEY POINTS WE FOUND
- Immediate start for a 3 month contract
- Provide Level 1 & 2 IT service desk support
- Work within a local government organisation in Sydney
Posted 3d ago
L2/3 MSP Support Engineer - People First Aussie MSP/MSSP!
Saul Recruitment
Melbourne VIC 3000•Full time
~$75k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2/3 technical support across multiple client environments.
- Troubleshoot complex technical issues and assist with cloud migrations.
- Build trusted relationships and act as a technical advisor to clients.
Posted 3d ago
L2.5 Support Engineer - Leading Perth MSP/MSSP - Microsoft 365/Infrastructure!
Saul Recruitment
Perth WA 6000•Full time
~$75k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2.5 technical support across multiple client environments
- Troubleshoot desktop, server, network and cybersecurity issues
- Participate in client onboarding and technical project work
Posted 3d ago
ICT Operations Support Officer
Melbourne City Mission
South Melbourne VIC 3205•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 service desk support for IT operations.
- Deliver high-quality ICT support for hardware, software, and cloud services.
- Contribute to IT infrastructure projects and maintain compliance with ITIL standards.
Posted 4d ago
2027 Undergraduate IT Internship
Cummins
Scoresby VIC 3179•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist in the delivery, maintenance, and support of business applications and IT services.
- Support the logging, categorisation, prioritisation, tracking, and resolution of incidents and service requests.
- Act as a contact for users with application and service-related inquiries.
Posted 4d ago
Technical Support Analyst
u&u
Blacktown NSW 2148•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide L1/L2 support across hardware and software issues.
- Troubleshoot technology issues directly on the warehouse floor.
- Support users face-to-face across the warehouse environment.
Posted 49d ago
Desktop Support Officer - Norfolk Island (Relocation Required)
Centorrino Technologies
Brisbane QLD 4000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join a community-focused tech company
- Provide desktop support as part of the Field Services Team
- Relocation to Norfolk Island required
Posted 24d ago
Technical Support Engineer, Korean-speaking (Remote, AUS)
CrowdStrike Australia Pty Limited
NT•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide technical support to CrowdStrike customers globally, focusing on Korean-speaking clients.
- Troubleshoot and resolve customer issues related to the CrowdStrike Falcon® platform.
- Collaborate with internal teams to enhance product features and create knowledge articles.
Posted 54d ago
Desktop Services Analyst
Anaconda Group
VIC•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide 1st, 2nd and 3rd level support for Desktop Services.
- Manage incidents and service requests to meet SLA objectives.
- Proactively identify and eliminate Desktop problems.
Posted 42d ago
Service Desk Analyst
Michael Page
Hamilton QLD 4007•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Provide first-level technical support to users.
- Monitor and manage service desk tickets for timely resolution.
- Troubleshoot hardware and software problems.
Posted 24d ago
Technical Support Engineer, Korean-speaking (Remote, AUS)
CrowdStrike Australia Pty Limited
NSW•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide technical support to CrowdStrike customers globally, focusing on Korean-speaking clients.
- Troubleshoot and resolve customer issues related to the CrowdStrike Falcon® platform.
- Collaborate with internal teams to enhance product features and create knowledge articles.