Venue Operations Manager

Hays · Sunshine Coast QLD · Full time
Posted 5d ago

Venue Operations Manager

KEY POINTS WE FOUND
  • Lead day-to-day operations of a busy resort-style venue
  • Oversee restaurant, bar and function operations
  • Manage budgets, costs and team performance

Lead day-to-day operations of a busy resort-style venue in Pelican Waters

Your new company
Hays is proud to partner with a well-established hospitality venue in Pelican Waters. This organisation offers a diverse hospitality environment including restaurant dining, bar service, functions and events. As the business continues to grow, an opportunity has arisen for an experienced hospitality leader to oversee day-to-day operations.

Your new role
As the Venue Operations Manager, you'll take ownership of the venue's daily operations, balancing service with team leadership, rostering, budgets and commercial results. You will work closely with the Director & Head Chef to achieve goals and deliver an outstanding experience for guests.
Key responsibilities include:

  • Overseeing restaurant, bar and function operations, including opening and closing venue
  • Preparing and managing rosters to meet operational requirements
  • Monitor budgets, control costs and identify opportunities for improvement
  • People management for all restaurant staff, including recruitment, onboarding, rostering, performance management, training & development.
  • Address any FOH issues and resolve them efficiently
  • Coordinating corporate functions, events and special occasions
  • Ensuring compliance with workplace health and safety, licencing and venue policies

What you'll need to succeed

  • Previous experience in hospitality, venue or food and beverage management
  • Strong leadership experience managing large hospitality teams
  • Demonstrated experience with rostering, labour management and budgeting
  • A hands-on and customer-focused management style
  • Experience managing functions, events or multi-faceted hospitality operations
  • Excellent communication and stakeholder management skills
  • A sound understanding of hospitality compliance and operational standards

What you'll get in return

  • Competitive salary package of approximately $100,000-$120,000 + super
  • Autonomy to influence venue performance and guest experience
  • Long-term career opportunity within an established organisation
  • Opportunity to lead a diverse hospitality operation
  • Supportive and collaborative leadership team
  • Beautiful Sunshine Coast location

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
#3023831

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Skills

0 of 12 matched
BudgettingConflict resolutionCustomer serviceEvent managementExcellent communication skillsHospitality operationsLeadershipPeople managementRosteringStakeholder managementTeam leadershipWorkplace health and safety

Perks & benefits

0 of 3 matched
Competitive salary package of approximately $100,000-$120,000 + superLong-term career opportunitySupportive and collaborative leadership team
Venue Operations Manager | Hays | Australian Ageing Agenda