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Help Desk & IT Support jobs

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+60d ago

Service Desk Manager

Hays
Sydney CBD NSW•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
  • Lead service desk escalations while mentoring junior engineers.
  • Provide hands-on technical support across servers, networks, and hardware.
  • Support the delivery of infrastructure projects for a varied client base.
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Posted 54d ago

Level 2 Support Engineer

Hays
Sydney CBD NSW•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
  • Provide remote and on-site support to clients.
  • Handle complex issues escalated from Level 1 support.
  • Mentor Level 1 engineers and uplift team knowledge.
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Posted 53d ago

Level 1 Helpdesk Technician Melbourne

Hays
Melbourne CBD VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Provide 1st level IT support both remote and onsite for clients
  • Maintain relationships with clients and perform account administration
  • Troubleshoot technical issues in a high-volume ticketing environment
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Posted 55d ago

Level 3 Helpdesk Engineer

Hays
Adelaide SA•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
  • Provide 3rd level remote and onsite support for clients.
  • Support a broad range of clients to resolve high-level IT issues.
  • Deliver a high level of customer service and communication.
Posted 9d ago

IT Support Engineer

DDH1 Drilling Pty Ltd
Canning Vale WA 6155•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
  • Provide hands-on technical support across hardware, software, network and account issues.
  • Administer and maintain Microsoft 365, Azure, Teams, SharePoint and Exchange Online.
  • Support IT operations across regional and remote sites, including drill rigs.
Posted 9d ago

Level 1 or 2 Service Desk Technician (1-2yrs MSP experience)

Acworth Recruitment
Brisbane QLD 4000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Provide first response and accurate triage for client requests via phone and email.
  • Support and troubleshoot Microsoft 365, Windows, and networking issues.
  • Document findings and communicate clearly with clients throughout the support process.
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Expiring in 3d

Service Desk Analyst

Goodman Fielder
Sydney NSW 2000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • First point of contact for IT support, ensuring timely response to technical issues.
  • Provide exceptional IT support via various channels and log all interactions accurately.
  • Participate in team meetings to enhance service delivery and efficiency.
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Posted 1d ago

IT Service Desk Analyst

PFD Food Services
Mulgrave VIC 3170•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Act as the first point of contact for IT support requests.
  • Provide first-level troubleshooting and resolution for local and remote staff.
  • Support process improvement and automation initiatives to enhance Service Desk operations.
Posted 8d ago

Specialist, IT Technical Support - Adelaide

Ihg Hotels & Resorts
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
  • Provide high-quality onsite and remote technology support across participating hotels.
  • Manage and maintain hotel technology infrastructure, ensuring reliability and support for operations.
  • Strengthen cybersecurity and operational resilience through security updates and risk management.
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Posted 31d ago

IT Support Coordinator

Shadforth Civil Contractors
Sunshine Coast QLD•Casual/Holiday
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
  • Coordinate the IT Support function and provide hands-on support to users across multiple sites.
  • Manage the day-to-day activities of the IT Support team, ensuring issues are prioritised and resolved.
  • Provide technical assistance and support for desktop and mobile operating systems, including Windows and iOS.
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Posted 1d ago

IT Support Engineer

Thermo Fisher Scientific
Brisbane QLD 4000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
  • Provide technical and operational support across end-user systems and infrastructure.
  • Ensure stable, secure, and compliant IT operations aligned with global standards.
  • Collaborate with global IT teams to resolve system issues and support local facility teams.
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Posted 2d ago

Desktop Support Engineer

Brennan
Sydney NSW 2000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Provide onsite and remote 1st-level support to clients in Sydney.
  • Manage and resolve technical issues for service delivery teams.
  • Maintain effective communication with clients and ensure excellence in customer service.
Posted 14d ago

Technical Sales Support

Allan Hall Business Advisors
Perth WA 6000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Provide technical support for security products including CCTV and alarms.
  • Assist customers in selecting the right products and solutions.
  • Conduct product training for customers and internal teams.
Posted 39d ago

Service Desk Analyst

Emmbr
VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Provide responsive L1 and L2 technical support through phone and ticketing channels.
  • Diagnose and troubleshoot hardware, software and network issues, guiding users through solutions.
  • Take ownership of service requests and incidents, managing them through to resolution.
+60d ago

Expression of Interest: ICT Support Technician - Bendigo

Support Office - Commercial & Services
Bendigo VIC 3550•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Provide technical support for ICT systems in the education sector.
  • Assist in the implementation and maintenance of technology solutions.
  • Collaborate with team members to enhance service delivery.
Posted 10d ago

IT SUPPORT INTERN

Study And Work
Melbourne VIC•Part time
~$40k - $60k(Estimated)
KEY POINTS WE FOUND
  • Provide technical support to internal staff at all levels.
  • Install and configure computer systems and diagnose issues.
  • Contribute to IT strategy and manage access for users.
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Posted 10d ago

L1 – L2 IT Support Officer_On-Site

The Recruitment Alternative
Parramatta NSW 2150•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Provide Level 1-2 IT support across hardware, software, networks, mobile devices and infrastructure.
  • Manage helpdesk tickets, prioritise requests, diagnose issues and resolve technical problems.
  • Support Google Workspace and specialised aged care systems, including nurse call, CCTV and access control.
Posted 24d ago

IT ASSISTANT INTERN

Study And Work
Melbourne VIC•Part time
~$40k - $60k(Estimated)
KEY POINTS WE FOUND
  • Assist in installing and configuring computer systems.
  • Provide technical support to internal staff.
  • Manage access and subscriptions for websites and emails.
Posted 10d ago

Service Desk Specialist

Australian Retirement Trust
Petrie Terrace QLD 4000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Provide first-level technology support to users via phone and remote channels.
  • Take ownership of incidents and requests, ensuring timely resolution or escalation.
  • Contribute to knowledge articles and ongoing service improvements.
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Posted 16d ago

Senior Technical Support Specialist

Chemist Warehouse
Preston VIC 3072•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
  • Act as a subject matter expert in IT support across various environments.
  • Lead root cause analysis and implement lasting fixes for complex incidents.
  • Provide expert support and guidance to technical teams and stakeholders.
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