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Management & Supervisory (Customer Service & Call Centre) jobs in Melbourne VIC

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Posted 24d ago

Senior Client Services Officer

Findex
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
  • Onboard new client accounts and manage client information.
  • Handle investment transactions and liaise with financial institutions.
  • Collaborate with Advisers and the Client Services team.
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+60d ago

Store Manager - CRAIGIEBURN

Domino's
Craigieburn VIC 3064•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
  • Lead a high-performance team in a fast-paced pizza store environment.
  • Deliver exceptional customer service and enhance the customer experience.
  • Manage financials, stock, and staff rostering effectively.
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Posted 9d ago

Dispute Resolution Officer

Sustain Recruit
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
  • Manage a portfolio of complex member complaints and disputes.
  • Investigate superannuation and insurance-related complaints.
  • Prepare clear written responses and manage escalated matters.
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Posted 9d ago

Member Service Advisor

Sustain Recruit
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Join a well-established Industry Superannuation Fund
  • Assist members with enquiries and provide outstanding service
  • Work in a supportive, high-performing team environment
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Posted 19d ago

Retail Security Guards-CBD- Part-time & Full-time

Wilson Group
Melbourne VIC•Casual/Holiday
~$50k - $70k(Estimated)
KEY POINTS WE FOUND
  • Provide security services in retail environments
  • Ensure safety and security of customers and staff
  • Maintain excellent communication and customer service
Posted 25d ago

Customer Service Manager - Nunawading

The Good Guys
Nunawading VIC 3131•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
  • Lead the delivery of exceptional customer experiences in-store.
  • Coach and develop Warehouse and Customer Service teams.
  • Ensure compliance with legislative requirements and monitor store activities.
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Posted 24d ago

Customer Experience Manager - Dan Murphy's Epping

Dan Murphy's
Epping VIC 3076•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
  • Lead and motivate a team to deliver exceptional customer experiences.
  • Foster a culture of diversity and community understanding.
  • Provide coaching and mentoring to enhance team performance.
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Posted 16d ago

Operations Coordinator - Full time Reliever

Wilson Group
Melbourne VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Coordinate and dispatch mobile patrol officers for alarm activations and emergency responses.
  • Manage after-hours rostering for static guarding services and monitor field officer welfare.
  • Communicate professionally with clients and internal stakeholders while ensuring compliance with service delivery standards.
Posted 2d ago

Team Member

Canon
Melbourne VIC 3004•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
  • Efficient management of physical and electronic records
  • Handle and resolve phone and email enquiries
  • Support mailroom and reception duties
Posted 2d ago

Contact Centre Officer - Managed Fund

SS&C Solutions Pty Limited
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Serve as the first point of contact for inbound customer calls.
  • Deliver exceptional customer service and maintain strong relationships with advisers and investors.
  • Monitor service inquiries and ensure client response times are met.
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+60d ago

Store Manager - WERRIBEE

Domino's
Werribee VIC 3030•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Lead a high-performance team in a fast-paced pizza store environment.
  • Deliver exceptional customer service and enhance the customer experience.
  • Manage financials, stock, and staff rostering effectively.
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Posted 14d ago

Store Manager - DONCASTER EAST

Domino's
Doncaster East VIC 3109•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Lead and inspire a high-performance team in a fast-paced environment.
  • Deliver exceptional customer service and enhance the customer experience.
  • Manage financials, stock, and staff rostering effectively.
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Posted 25d ago

Security Control Room Operator

SECUREcorp
Broadmeadows VIC 3047•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Operate and monitor the site's control room and security systems.
  • Respond appropriately to security, safety and emergency events.
  • Maintain accurate control room logs, incident reports and security records.
Posted 10d ago

Front Office Receptionist

ACCOR
Melbourne VIC 3004•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
  • Provide exceptional customer service to guests and team members.
  • Manage guest check-ins and check-outs efficiently.
  • Handle guest inquiries and complaints in a professional manner.
Posted 26d ago

CUSTOMER SERVICE & DISPATCH ADMINISTRATOR

Motion APAC
Dandenong South VIC 3175•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Support coordination of customer orders and dispatch activities.
  • Provide phone and email support to customers and internal teams.
  • Maintain accurate documentation and records.
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Posted 48d ago

Security Officer | Chadstone

SECUREcorp
Chadstone VIC 3148•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Deliver exceptional security and customer service
  • Guard, patrol, monitor, and control assigned premises
  • Respond to emergencies and alarm events, providing essential support
Posted 10d ago

Customer Success Manager

JPS Recruitment Group
Richmond VIC 3121•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Key point of contact for customers coordinating job quotes and schedules.
  • Support the team with customer service and administration tasks.
  • Opportunity for growth and increased responsibility as the business expands.
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Posted 11d ago

Security Officer | Chadstone

SECUREcorp
Chadstone VIC 3148•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Join a dynamic retail security team at Chadstone Shopping Centre.
  • Provide exceptional customer service and maintain safety.
  • Work on a 12-hour rotating roster with career progression opportunities.
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Posted 18d ago

Security Officer

SECUREcorp
Mulgrave VIC 3170•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Deliver exceptional security and customer service
  • CCTV Monitoring/concierge duties
  • Respond to emergencies and alarm events, providing essential support
Posted 49d ago

Customer Experience Manager

AMES Australasia
Doncaster VIC 3108•Full time
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
  • Lead customer service and sales support functions.
  • Drive continuous improvement and customer-centric innovation.
  • Analyse data to generate actionable insights.
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