Optus jobs
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Posted 32d ago
Incident & SLA Governance Manager
Optus
Macquarie Park NSW 2113•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead and govern incident and SLA processes across internal teams, vendors, and customer environments.
- Act as the SME for all things Incident and SLA—process design, platform integration, reporting, and optimisation.
- Drive alignment to ITIL frameworks and champion continuous improvement initiatives.
Posted 23d ago
Network Engineer
Optus
Moorooka QLD 4105•Full time
~$80k - $110k(Estimated)
KEY POINTS WE FOUND
- Provide hands-on technical support across network infrastructure.
- Respond to critical incidents and ensure service continuity.
- Perform routine maintenance and monitor critical systems.
Posted 15d ago
Senior Systems Engineer
Optus
Sydney NSW 2000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Design, develop, and optimise regulatory data platforms.
- Lead the delivery and support of regulatory systems, ensuring compliance and security.
- Collaborate with internal teams and stakeholders to deliver scalable technology solutions.
Posted 53d ago
Retail Consultant, Redcliffe
Optus
Redcliffe QLD 4020•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Build strong product knowledge and provide personalised solutions to customer needs.
- Contribute to a welcoming, customer-first environment and support team dynamics.
Posted 15d ago
Systems Engineer
Optus
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Assist senior engineers in delivering end-to-end solutions across the technology lifecycle.
- Contribute to highly available, secure, and scalable systems, maintaining reliability of critical regulatory platforms.
- Support continuous improvement through modern engineering practices, automation, and evolving technologies.
Posted 16d ago
Assistant Store Manager, Mt Druitt
Optus
Mount Druitt NSW 2770•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Support the Store Manager in creating a positive, high-performance culture.
- Coach and mentor team members to deliver exceptional customer experiences.
- Handle escalated customer enquiries and drive team engagement.
Posted 39d ago
Contact Centre Specialist - Network Operations Centre
Optus
Macquarie Park NSW 2113•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Deliver high-quality managed services and technical support across Cloud Contact Centre technologies.
- Collaborate with internal teams and vendors to resolve technical issues and support customer security requirements.
- Participate in service governance meetings, providing updates and support for incident and problem management.
Posted 16d ago
Retail Consultant, Springvale
Optus
Springvale VIC 3171•Full time
~$50k - $70k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Build strong product knowledge and provide personalised solutions to customers.
- Contribute to a welcoming, customer-first environment and support team dynamics.
Posted 16d ago
Retail Consultant, West Lakes
Optus
West Lakes SA 5021•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Build strong product knowledge and explain tech solutions simply.
- Support customers through enquiries with empathy and clear communication.
Posted 25d ago
Retail Consultant, Port Lincoln
Optus
Port Lincoln SA 5606•Casual/Holiday
~$71k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful guidance.
- Build strong connections with customers and teammates in a supportive environment.
Posted 16d ago
Senior Network Engineer
Optus
ACT•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead the design, implementation, and support of complex enterprise networking solutions.
- Provide technical leadership and mentoring to junior engineers.
- Engage with customers to ensure successful project delivery and outcomes.
Posted 9d ago
Retail Consultant, Lismore
Optus
Lismore NSW 2480•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Build strong product knowledge and provide personalised solutions to customers.
- Contribute to a welcoming, customer-first environment and support team dynamics.
Posted 9d ago
Retail Consultant, Brisbane City
Optus
Brisbane QLD 4000•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Build strong product knowledge and provide personalised solutions to customers.
- Contribute to a welcoming, customer-first environment and support team dynamics.
Posted 42d ago
Senior Operational Architect
Optus
Canberra ACT 2600•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Provide architectural leadership and governance for complex network and managed services environments.
- Design and deliver end-to-end solutions, ensuring accountability for architecture and implementation.
- Mentor teams and drive pre-sales initiatives to support business growth.
Posted 9d ago
Associate Director, Inclusion and Employee Experience
Optus
Sydney NSW 2000•Full time
~$150k - $180k(Estimated)
KEY POINTS WE FOUND
- Lead the enterprise-wide Inclusion, Gender Equity and Employee Listening strategies.
- Drive the end-to-end employee listening program, from survey design to insights and action planning.
- Translate employee and workforce data into compelling insights for executive decision-making.
Posted 39d ago
Retail Consultant, Wodonga
Optus
Wodonga VIC 3690•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Build strong product knowledge and provide personalised solutions to customers.
- Contribute to a welcoming environment and support team operations.
Posted 9d ago
Retail Consultant, Sydney Inner City | Make Technology Feel Easier
Optus
Australia•Full time
~$50k - $70k(Estimated)
KEY POINTS WE FOUND
- Assist customers in finding the right products and services
- Provide clear explanations and practical advice on technology
- Contribute to team goals while ensuring a positive customer experience
Posted 16d ago
Service Centre Technical Analyst
Optus
Macquarie Park NSW 2113•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide specialist technical support for customers by diagnosing and resolving network problems.
- Act as the technical lead for major incidents impacting Enterprise customers, ensuring adherence to SLAs.
- Participate in new product updates and provide technical insights to enhance customer satisfaction.
Posted 16d ago
Retail Consultant, Parabanks
Optus
Salisbury SA 5108•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Build strong product knowledge and explain tech solutions in a friendly way.
- Support customers through enquiries with empathy and clear communication.
Posted 16d ago
Retail Consultant, Mt Gambier
Optus
Mount Gambier SA 5290•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Build strong product knowledge and provide personalised solutions to customers.
- Contribute to a welcoming, customer-first environment and support team efforts.