Restaurant Manager | Queen Chow Enmore

Merivale · Enmore NSW 2042 · Full time
Posted 16d ago

Restaurant Manager | Queen Chow Enmore

KEY POINTS WE FOUND
  • Lead and develop a diverse team in a high-volume restaurant environment.
  • Deliver exceptional guest experiences while maintaining high operational standards.
  • Provide ongoing training and support to staff on product knowledge and service skills.

Job Description Apply now

Restaurant Manager | Queen Chow Enmore

Company Description

At Merivale, people are at the heart of everything we do - a family-owned hospitality group with a portfolio of more than 90 venues across Australia. From iconic venues to unforgettable guest experiences, our diverse portfolio spans restaurants, bars, pubs, nightlife, and events, delivering exceptional moments for our guests every day. 

Job Description

The Venue

Located within the iconic Queens Hotel, Queen Chow Enmore is a modern Chinese restaurant inspired by the vibrant street food culture of Hong Kong. The venue offers a contemporary take on traditional Chinese dining, combining familiar favourites with unexpected dishes.

The menu features an array of classic offerings, including barbecued duck, live seafood and wok-fried dishes, designed to be shared and enjoyed in a relaxed, social setting.

With the Queens Hotel’s bars and entertainment spaces on site, Queen Chow Enmore offers a complete hospitality experience, making it an ideal destination for pre- and post-dinner drinks and events.

The Role

We are after an energetic, bubbly and experienced Restaurant Manager with a focus on creating a strong team culture, one that celebrates cultural diversity, and is passionate about creating an authentic and traditional experience for their guests.

You’ll be expected to build, lead and develop a diverse team, maintain a culture that strives for excellence, deliver exceptional guest experience, and have fun along the way. You’ll provide ongoing training to the team through product knowledge and be focused on establishing an effective operation rhythm across the venue.

Our team knows what it takes to deliver guest experiences like no other and with such anticipation surrounding yet another incredible development, we need managers who are:

  • Strong operators with focus on delivering high standards and exceptional product
  • Hands-on and operational.
  • Experts at stakeholder management.
  • Responsible for developing the skills of the staff around product knowledge, service skills, team culture and guest relationships.
  • Experienced in managing large teams in a high-volume atmosphere; 2+ years in hospitality management is essential.

Additional Information

Merivale Employee Benefits

  • 25% staff discount across 90+ Merivale venues.
  • Exclusive monthly perks, staff-only rewards and events.
  • Merivale Staff Cellar – access to premium wines at staff pricing.
  • Paid parental leave – with flexible return to work options.
  • Unlimited career growth with endless development opportunities.
  • Merivale Academy – online and in-person training, including Leadership, Guest Experience, F&B.
  • Professional accreditation support – including Leadership and WSET qualifications.
  • Employee Assistance Program – confidential wellbeing and mental health support, provided by Sonder.
  • Employee Referral Program – earn rewards for bringing great people on board.

Apply now

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Skills

0 of 15 matched
Chinese cuisine knowledgeConflict resolutionCultural sensitivityCustomer serviceEvent managementHigh-volume service managementMultitaskingOperational managementOperational rhythm establishmentStaff developmentStaff motivationStaff trainingStakeholder managementTeam leadershipTime management

Perks & benefits

0 of 9 matched
25% staff discount across 90+ merivale venues.Access to premium wines at staff pricing.Confidential wellbeing and mental health support.Employee referral program.Exclusive monthly perks, staff-only rewards and events.Online and in-person training through merivale academy.Paid parental leave with flexible return to work options.Professional accreditation support.Unlimited career growth with endless development opportunities.

Merivale

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Restaurant Manager | Queen Chow Enmore | Merivale | Australian Ageing Agenda