Receptionist
- Welcome residents, families, visitors and staff, handling reception, phone calls and enquiries at an aged care facility.
- Assist residents with everyday requests, coordinate meal orders and help create a friendly, engaging front-of-house experience.
- Provide general administrative support and use SharePoint, Canva and Microsoft Office to manage information and communications.
Temporary role based in Newcastle CBD
Temporary Receptionist / Concierge | Aged Care
Newcastle, NSW | Full-time | Monday to Friday | 8:30am4:30pm | On-site
Your new company
Join a welcoming aged care facility based in Newcastle, where youll be an important part of creating a positive and friendly environment for residents, visitors and staff. This is a people-focused workplace where no two days are quite the same.
Your new role
This isnt your typical reception role. As Receptionist / Concierge, youll be the friendly face of the facility and a key point of contact for residents, families, visitors and staff.Youll be someone who enjoys getting out from behind the desk, building relationships with residents and helping with whatever comes up throughout the day.
Your responsibilities will include:
- Providing a warm and welcoming front-of-house experience
- Managing general reception duties, phone calls and enquiries
- Assisting residents with day-to-day questions and ad hoc requests
- Helping residents with basic issues when needed, such as navigating their phone
- Coordinating lunch and dinner orders with the in-house kitchen
- Using SharePoint to access and manage information
- Creating and updating communications and materials using Canva
- Supporting the wider team with general administration
- Proactively identifying tasks and helping wherever required
What you'll need to succeed
Were looking for someone who is friendly, approachable and genuinely enjoys working with people. Youll need to be comfortable taking initiative rather than waiting for the next task to land on your desk.
Youll ideally bring:
- Previous reception, concierge, administration or customer service experience
- Experience using SharePoint
- Experience using Canva
- Strong communication and interpersonal skills
- A proactive, self-starting approach to work
- Confidence dealing with a wide variety of people and enquiries
- Strong organisational skills and attention to detail
- A willingness to get involved and assist residents with a broad variety of requests
- Confidence using Microsoft Office and general computer systems
What you'll get in return:
- Full-time hours, 38 hours per week
- Monday to Friday, 8:30am4:30pm
- Temporary work through to the end of December, with the option to extend
- A varied role where you wont be stuck behind a reception desk all day
- The opportunity to build genuine relationships with residents and become a valued part of the facility
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
#3026456
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