Hospitality Assistant - Kitchen & Housekeeping Operations
- Support housekeeping, laundry, kitchen, servery and café operations to maintain clean, welcoming spaces and provide residents with meals and hospitality service.
- Follow daily checklists and safety procedures when cleaning, handling chemicals and heated equipment, and completing physical tasks.
- Work cooperatively and communicate with residents, families and colleagues while contributing to resident wellbeing.
The Role
At Infinite Aged Care, our Hotel Services team plays a critical role in delivering high-quality hospitality and support services that enhance the daily lives of our residents. This includes opportunities across Housekeeping, Servery, Kitchen Assistant, and Café roles, all contributing to a safe, clean, and welcoming environment. Aged Care Toowoomba - Mount Lofty Nursing Home | Infinite Care
Housekeeping Assistants provide essential cleaning and laundry services, ensuring strong infection control practices and a safe, healthy living environment. Responsibilities include cleaning resident rooms, common areas, dining spaces, administration offices, entrances, outdoor areas, and providing laundry services to support residents’ daily needs.
Servery & Kitchen Assistants provide essential support to our hospitality team by assisting with food preparation, plating, meal service, dishwashing, and maintaining cleanliness in kitchen and dining areas. You play a key role in ensuring residents are provided with nutritious meals and enjoy a positive, welcoming dining experience.
Café Assistants provide friendly and professional service to residents, families, and visitors. This includes preparing and serving beverages, supporting light food service, maintaining high café presentation standards, and creating a warm, welcoming social environment within the facility.
These roles are hands-on and physical, whereby you will do a lot of bending, squatting, lifting and pushing items to carry out your daily tasks safely. It is important you can perform these tasks without risk of injury to yourself, your colleagues and our residents.
About You
You are compassionate, service-focused, and enjoy working in a team environment. You have a positive attitude, strong communication skills, and take pride in delivering excellent service - whether through cleaning, food preparation, or customer interaction.
At Infinite Age Care, we hire on attitude and aptitude, so you DO NOT need experience in the aged care sector, you do however need to be aligned with our philosophy and values, have strong communication skills, be computer literate and a commitment to resident wellbeing as well as the following,
- Demonstrated cleaning, hospitality, food service, or customer service (preferred but not essential depending on the role).
- Ability to work off set checklists on a daily basis and follow agreed procedures for safety.
- Ability to work with chemicals, hazardous products and heated equipment in a very safe manner.
- Ability to work independently and as a member of a team.
- Excellent communication & interpersonal skills and high empathy as interacting with residents is a daily occurrence.
- Ability to turn up to shift on time, be ready to start your shifts and follow the day's activities in a positive manner.
- Adopt a safety-first approach to daily tasks and supporting colleagues at all times so everyone goes home safe and positive.
About Us
Infinite Aged Care is a fast-growing leader in residential aged care with 30+ years’ experience, operating across QLD, NSW, SA, and VIC. We pride ourselves on creating environments that help residents remain independent and live their best lives every day, while offering employees opportunities for career growth and skill development.
We offer more than a job - we offer a career with purpose:
- Structured induction and on‑the‑job training with a dedicated support buddy.
- Opportunities to grow your skills across hospitality and kitchen operations.
- Extra earning potential through referral programs and weekly shift bidding.
- Health, wellbeing, and lifestyle perks: Fitness Passport, EAP, retail/fuel/tech discounts, discounted health insurance.
- Defence/Military Veterans are encouraged to apply.
Come join us and play your part in Making Aged Care Great!!
NOTE: To be successful in this position you will be required to complete pre-employment checks. You will also need to hold a current NDIS clearance and/or be happy to apply.
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