Gaming Supervisor

Matthews Hospitality · Mount Gambier SA 5290 · Full time
Posted 12d ago

Gaming Supervisor

KEY POINTS WE FOUND
  • Supervise gaming operations and ensure compliance with legislation.
  • Provide exceptional customer service and maintain a positive atmosphere.
  • Manage a flexible roster including nights, weekends, and public holidays.

Park Hotel - Mount Gambier 5290

Come and join us at the Park Hotel in Mount Gambier, part of Matthews Hospitality Group, where our core philosophy is making others feel good, feels great!

  • Opportunities for career development and advancement
  • Be empowered as part of a hotel group that is looking toward the future
  • Enjoy a friendly, respectful, and professional team that will become your family
  • Be recognised for your hard work and integrity

ABOUT US

The Park Hotel was established in 1890 and emulates a family-first venue, making customers feel at home. It offers a hearty and comforting menu, a welcoming space, and a great atmosphere in the front bar! Our Bottle Shop has a large range of beers, wines, and spirits, and the gaming room is a fun-filled entertainment experience. Join us and become part of the Park family. 

THE JOB

We offer a unique overall entertainment experience for our customers. Attention to detail, accuracy, and compliance with gaming legislation is a top priority. Previous bar and gaming experience is required, along with evidence of the relevant certificates and qualifications. Flexibility to work over a 7-day roster, including nights, weekends, and public holidays, is required. Management experience is preferable.

To be considered for this role, you must possess the following;

  • Exceptional customer service skills
  • Quick learner, passionate and enthusiastic
  • Trustworthy, reliable, and positive attitude 
  • Bartending experience is preferable
  • Be well organized and able to work under pressure 
  • Fast learner, passionate and enthusiastic
  • Previous gaming room experience is desirable
  • Accurate cash-handling skills
  • Responsible Service of Alcohol Certificate (Essential)
  • Responsible person badge (Desirable or willing to obtain)
  • Basic Gaming and Advanced Gaming Certificates (Essential)
  • GFR Pro system experience an advantage

ABOUT YOU

We are looking for a candidate with a friendly and positive attitude who is reliable and has initiative! If you have a strong work ethic and are eager to learn and develop your skills in hospitality being part of a great venue, we would love to hear from you!

If you are passionate about delivering superior customer service you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve and enjoys being part of a great team, this is the job for you. 

APPLYING

Get your resume and relevant qualifications ready to upload then click apply and answer all the questions.

  • Australian residents or unrestricted visa holders only
  • Immediate start available 

Park Hotel 

Mount Gambier 

5290

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Skills

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Cash handlingCustomer serviceEnthusiasmGaming certificatesGaming regulationsOrganisation skillsReliabilityResponsible service of alcoholTeamworkWork under pressure

Licenses & certifications

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Advanced gaming certificateBasic gaming certificateGaming system experience (gfr pro)Responsible person badgeResponsible service of alcohol certificate

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More details

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