Food and Beverage Attendant
- Greet and welcome guests, assist with enquiries and restaurant bookings.
- Guide guests through menu selections and drive revenue through upselling techniques.
- Maintain cleanliness and organisation of dining areas while handling guest enquiries.
Company Description
Conveniently located amongst Sydney’s CBD, Darling Harbour, Darling Square and ICC precincts at Novotel Sydney Darling Square we are extending our operations and looking to to add to our F&B team and are on the hunt for Food and Beverage Attendants to join this exciting new phase.
Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits.
We’re so much more than hotels — we’re creating innovative lifestyle experiences , whether you live, work or play. Blaze your own trail from 40+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups .
Job Description
With our extended hours we are looking for energetic and bold individuals who thrives on using your warm personality to create amazing moments for our guests as part of our Food and Beverage Team:
What will you be doing:
- Greet and welcome guests, assist with enquiries and restaurant bookings.
- Guide guests through menu selections by providing detailed product knowledge.
- Drive revenue through expert menu knowledge and effective upselling techniques.
- Accurately take and process customer orders while ensuring efficiency and attention to detail.
- Maintain cleanliness and organisation of dining areas.
- Handle guest enquiries and resolve issues promptly and professionally.
Qualifications
We are looking for service experts who are passionate about being part of Hospitality industry.
What we are looking for:
- You must be able to a rotation of late night to early morning shifts.
- Skilled communicator with a keen eye for detail and can do attitude.
- Previous experience in a venue or hotel preferred.
- Due to the high-volume nature of the role you will be adept at working under pressure.
- Current RSA certification required.
Additional Information
What’s in it for you?
- An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor
- Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation
- Work alongside passionate industry professionals.
- Be mentored by experienced Accor Hospitality professionals who want to see you succeed!
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Please note, you will require full working rights in Australia to be eligible for this position.
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