Duty Manager
- Lead and inspire a team to deliver exceptional guest experiences.
- Manage daily operations and ensure smooth front and back of house functions.
- Act as a key point of contact for guests, addressing their needs and concerns.
We’re looking for a people guru; think Gandhi meets Oprah. #justkidding, we know you’re so much more; although occasional peacemaker and professional problem-solver is certainly part of the job, and we guarantee everyone will want to talk to you!
A magnet for happiness, you authentically get people. You drive and thrive on meaningful connections. It’s why TFE Hotels literally gets people returning time and again for staycations where people come first. Period.
As Duty Manager, you’re pitch perfect when it comes to understanding and exceeding guest expectations - whether staging a TED Talk, leading the search party for a lost teddy or welcoming VIPs. Of course, in your book, that means every person who walks through our doors, from all walks of life… your team of go-getters included.
You stand out from the herd as a natural-born leader. You listen and learn (your middle name is Empathy). You embrace the ‘big picture’ but don’t skimp on the finer details to keep Front (and back) of House humming.
We recognise and celebrate your uniqueness and promise to give more back. You see, we’re not looking for a short-term relationship, although every day will feel new and exciting with limitless possibilities.
Are you ready to dive in and find more? You deserve it.
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Skills
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