Receptionist

Are you bright, bubbly, energetic and love being the person who makes everyone feel welcome the moment they walk through the door? Do you speak exceptional English and are well‑spoken in Arabic? If so — we want you as the face of our company.

Ace is looking for a professional, warm and highly organised Reception & Office Administrator to join our Guildford head office. This role is perfect for someone who thrives in a fast‑paced environment, enjoys helping people, and takes pride in creating a polished, welcoming atmosphere.

You’ll be the first point of contact for clients, visitors, partners and employees — and your presence will set the tone for the entire business.

Front‑of‑House Reception

1. Greet clients, visitors and staff with warmth, confidence and professionalism
2. Manage incoming calls, enquiries and messages
3. Maintain a tidy, organised and welcoming reception, kitchen and meeting rooms
4. Handle mail, deliveries, PO Box collections and office supply ordering
5. Assist with bank and RMS errands when required
6. Manage printed books, reorders and distribution

Office Administration

1. Photocopying, scanning, binding and document management
2. Maintain registers, master files, induction folders and site folders
3. Assist with onboarding paperwork and employee forms
4. Support accounts payable and general office operations
5. Assist with company housing setup and administrative tasks
6. Keep phone lists, USI registers and training records up to date

Executive Assistant Support

1. Assist with immigration documentation, form preparation and signature coordination
2. Manage WhatsApp groups and communication channels
3. Support visa holders with Medicare, TFN, BUPA, licences and residency documentation
4. Maintain organisation charts and sponsorship records
5. Assist with Workbench implementation

What We’re Looking For

1. Bright, bubbly, energetic personality
2. Exceptional English and well‑spoken Arabic (essential)
3. Professional presentation and strong interpersonal skills
4. Highly organised, detail‑focused and able to juggle multiple tasks
5. Confident using computers, printers and Microsoft Office
6. A friendly, approachable manner and a genuine love for helping people
7. Ability to work independently and as part of a supportive team