Events Team Leader
- Lead and support event staff to deliver exceptional customer experiences.
- Coordinate event setups, service delivery, and pack-down to ensure smooth operations.
- Liaise with clients and event organisers to meet their expectations.
Contract
About Us
Canterbury League Club is a community focused organisation committed to delivering meaningful experiences for our members, guests, and community. Our success is built on a foundation of excellence, integrity, collaboration, and service, supported by the expertise and dedication of our people. We are proud to foster an inclusive and welcoming environment where meaningful connections are made, and every interaction reflects our commitment to quality and care.
The Opportunity
We are seeking an enthusiastic and experienced Events Team Leader to join us for a 3 month Fixed Term contract position to support the successful delivery of events across Canterbury’s Food and Beverage operations. You will oversee event setup, service delivery and pack-down, while guiding and supporting team members to deliver exceptional customer experiences.
Key Responsibilities
- Coordinate event setups, service delivery, changeovers and pack-down to ensure functions run smoothly and meet client expectations.
- Lead, support and motivate event staff, allocate duties, provide on-the-job training and maintain high service standards.
- Liaise with clients and event organisers, respond to enquiries and resolve operational issues professionally.
- Review event run sheets, function requirements, room layouts and menus to ensure all operational details are communicated and delivered effectively.
- Oversee food and beverage operations, ensuring service quality, accurate orders and compliance with dietary and allergen requirements.
- Monitor labour, stock usage, wastage and consumables to support cost control and operational efficiency.
- Promote a safe working environment by ensuring food safety, WHS procedures and relevant RSA requirements are followed.
- Maintain accurate records, complete shift handovers and report incidents, equipment issues and operational concerns to management.
- Identify opportunities to improve event delivery, team performance, customer satisfaction and overall operational efficiency.
About You
- Current RSA & RCG Certification.
- First Aid Certificate.
- Experience supervising and training hospitality staff.
- Competent using Microsoft Word and Excel.
- Competent using Tripleseat Event System or similar.
- Competent using standard Restaurant and Function Booking Systems.
- Competent using Dayforce rostering system or similar.
Join our team and bring your passion for outstanding customer service to one of Sydney’s leading hospitality venues!
We do not accept applications from recruitment agencies.
Canterbury League Club is not able to offer sponsorship or work visas.
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Skills
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