Learning and Development Officer
- Coordinate learning activities, enrolments, participant communications and training logistics.
- Maintain learning management systems and training records, and monitor attendance, evaluations and metrics.
- Support reporting, documentation, stakeholder liaison and continuous improvement across learning programs.
Your new company
Hays is partnering with a large and well-established public sector organisation seeking a Learning and Development Officer to join a collaborative team focused on supporting workforce capability and professional development initiatives. This is an excellent opportunity for an organised and customer-focused professional who enjoys working in a fast-paced environment and contributing to the successful delivery of learning programs.
Your new role
As the Learning and Development Officer, you will provide administrative, coordination and operational support across a broad range of learning initiatives. Working closely with internal stakeholders, trainers and regional teams, you will help ensure learning programs are delivered efficiently and provide a positive experience for participants.
Key responsibilities will include:
- Coordinating learning activities, enrolments and participant communications
- Managing training logistics including venue arrangements, catering, resources and learning materials
- Maintaining and administering learning management systems and training records
- Assisting with reporting, data analysis and audits of learning programs and related processes
- Preparing high-quality documentation including reports, presentations, guides and meeting papers
- Supporting continuous improvement initiatives through research and analysis of learning practices
- Monitoring attendance, evaluation outcomes and training metrics
- Liaising with internal stakeholders and external training providers to support program delivery
- Providing general administrative support, including meeting coordination, agendas and minutes
What you'll need to succeed
To be successful in this role, you will demonstrate:
- Previous experience in a learning and development, training coordination, HR administration or similar support role
- Strong organisational skills with the ability to manage competing priorities and changing deadlines
- Excellent written and verbal communication skills
- Confidence building relationships with a broad range of stakeholders
- High attention to detail and strong administrative capabilities
- Intermediate proficiency across Microsoft Office Suite, including Outlook, Teams, Excel and SharePoint
- Experience working in a fast-paced environment where adaptability and initiative are essential
Experience using learning management systems and knowledge of Adobe Acrobat will be highly regarded.
What you'll get in return
- Attractive hourly rate
- Brisbane CBD location
- Opportunity to contribute to meaningful workforce development initiatives
- Collaborative and supportive team environment
- Contract through to June 2027
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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