Senior Unit Registry Administrator

Role purpose 
The purpose of the Senior Unit Registry Administrator role is to ensure a high level of service is provided to our Fund Manager and Responsible Entity clients which enables us to achieve the MUFG Corporate Markets business objectives. 

The role will be responsible for the accurate and timely completion of daily deliverables, and responding to investor, adviser and Fund Manager enquiries.

The role requires strong knowledge and experience in the provision of registry services.

Key Accountabilities and main responsibilities

Strategic Focus 

• Understand and support the strategic goals for MUFG Corporate Markets
• Identify improvement opportunities and communicate these to the Management Team

Operational Management 

• Adhere to SLAs at an activity level to ensure client agreements are met
• Review of bank reconciliation, including investigation and resolution of exception items
• Review and release of payments within the threshold appropriate to your role ($25,000,000.00)
• Regular and ad hoc reporting to clients and investors including statement generation and emailing/mailing 
• Support Ad-hoc/bulk processes, such as the processing of management fee rebates and distributions
• Complete oversight audit of high-risk updates to the register
• Escalation of investor transactions which have been deemed Not in Good Order to the investor/Client and monitoring until resolution. 
• Responding to non-standard investor, adviser, and Fund Manager enquiries
• Liaise with AML Team and investor, adviser, or Fund Manager to ensure KYC is passed at onboarding
• Share client or activity knowledge within the team, supporting the development of team members based in both Australia and India 

Governance & Risk 

• Regularly update policy documents, checklists, templates, and procedures to enhance compliance and reduce risk 
• Understand and follow Generic and Client Specific Business Rules
• Adherence and implementation of the standard operating procedures, relevant legislation and regulatory requirements 
• Adherence to Link Policies and Procedures
• Adhere to Fund Services Registry controls.
• Escalation of potential issues 

The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.

Experience & Personal Attributes

• Approximately 2 years industry experience
• Preferably prior experience in unit registry for managed funds, superannuation funds, or experience in investor services or share registry services (processing of applications, redemptions, AML/KYC checks, transfers, investor record keeping) 
• Analytical and problem-solving skills
• Strong verbal and written communication skills
• Ability to manage multiple tasks and activities
• Knowledge of custody, fund accounting, operations, and registry services
• Attention to detail and accuracy
• Ability to research and analyse ad-hoc registry issues, update policy documents, checklists, templates and procedures to enhance compliance and reduce risk 
• Excellent interpersonal skills; liaison with clients, investors and other departments 
• Highly motivated with the ability to use own initiative and to multi-task  
• Eager to take full responsibility for tasks assigned 
• Degree qualification in a finance related background is desirable