Trade Account Manager

About the role 

We have an exciting opportunity for a driven and commercially minded Trade Account Manager to help grow our presence across the Greater Brisbane region.

This role offers the best of both worlds – with an equal focus on winning new business and growing existing customer relationships. You'll spend your time identifying new opportunities, opening doors with prospective customers, and partnering closely with established trade accounts to drive long-term growth and loyalty.

To be successful, you'll bring proven sales experience in a Sales Representative, Account Manager, or similar role, along with strong relationship-building skills and a genuine passion for delivering exceptional customer service. Experience within the building, trade, hardware, or construction industry will be highly regarded, as will strong product knowledge that enables you to provide practical solutions and trusted advice to your customers.

As a self-motivated and results-driven professional, you'll thrive in a target-focused environment and have a track record of achieving sales growth through both proactive business development and effective account management. Most importantly, you'll enjoy being out in the field, building lasting customer partnerships, and adding real value to the businesses you support.

About you 

• Consistently achieve sales, margin and product mix targets 

• Ability to attract new customers in addition to growing existing business 

• Analysis of sales and customer data to identify new opportunities 

• Effective management of a diverse Builder centric customer base 

• Development and implementation of sales plan and initiatives 

• Responsible for communicating and representing both Finlayson’s and wider TTHG (Total Tools Hardware Group) brands to key industry stakeholders through sales meetings, training and industry events. 

What you will bring to the role  

• A strong ability to develop and maintain B2B relationships and influence decision-making.  

• A comprehensive understanding and previous experience in the building industry with a focus on the timber and hardware categories.  

• Previous experience in a similar sales role.  

• Excellent negotiation and presentation skills are essential. A sound business acumen with the ability to understand relevant financials. 
    

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:
🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
📚 Career Growth: Endless learning and development opportunities
👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion
⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
🧠 Mental Health: Gold accreditation by Mental Health Australia
🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us 

Finlayson’s Timber and Hardware is a 150 year old, 4th generation, family orientated business who specialise in timber, manufacturing and hardware for the QLD market. Our staff are our key point of difference; longevity, experience and culture drive our business forward. 

Loyal, hardworking and very knowledgeable priding themselves on top flight customer service, our team are specialists in various fields from flooring to mouldings' to joinery to cladding! Our key customer base ranges from high end builder and renovation specialists, to commercial projects, to project builders to owner builders. Backed by a market leader in the hardware space, we have the resources of a large business but the agility and nimbleness of independence. 

Finlayson’s is part of the Total Tools Hardware Group and is a wholly owned entity of Metcash Limited. 

This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity.

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