Administration Officer, Open Place
- Provide administrative support to Open Place programs.
- Ensure timely access to counselling services for clients.
- Manage databases, invoices, and front desk operations.
This is an exciting opportunity for a motivated, experienced Administrator to join Open Place, Richmond, Relationships Australia Victoria (RAV).
About us
Relationships Australia Victoria (RAV) is a community-based, not-for-profit organisation with no religious affiliations. Our vision is for positive, respectful, safe and fulfilling relationships for all Australians. For more than 75 years, we have been delivering high quality family and relationship support services, and we now support more than 20,000 clients every year. We have over 400 dedicated employees working from 21 centres across metropolitan Melbourne and regional Victoria.
About Open Place:
Open Place is a support service for Victoria’s Forgotten Australians/pre-1990 care leavers. The service coordinates and provides direct assistance to people who grew up in Victorian orphanages and children’s homes prior to 1990. The service helps people to deal with the legacy of their childhood experiences and to support them to improve their health and wellbeing.
About the role
Reporting to the Senior Manager – Open Place, the Administration Officer provides responsive administrative support to Open Place programs including ensuring service users can access counselling services in a timely and coordinated manner and timely processing of brokerage funding . The role involves liaison , preparing agreements, managing databases and invoices, and supporting front desk and general office administration. A compassionate, organised and client-focused approach is essential to support positive outcomes for service users.
We have two roles located in Richmond (Open Place) and is full-time, working five (5) days per week.. The base salary range is $79,377 - $81,616 per annum.
About you
- Previous administration experience (or relevant qualification) with strong organisational skills and the ability to manage competing priorities in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to liaise professionally and empathetically with service users, external providers and internal stakeholders while maintaining confidentiality.
- Proficient in Microsoft Office with experience in administrative systems, data entry and financial processing, and a collaborative, self-motivated approach to problem solving and teamwork.
We provide
- Attractive salary including salary packaging and generous leave benefits
- Professional development and Career progression opportunities.
- Generous leave entitlements and Christmas/New Year leave.
- The opportunity to work within a values-driven organisation, see our Employee Value Proposition
Candidates can view the position description at www.rav.org.au/careers, contact Michelle McDonald, Senior Manager (Open Place) by phoning 0429 490 121. Applications close Monday 26 October 2026.
Please submit your CV/resume and cover letter, outlining why you are interested in this position and detailing your relevant experience. Please note, we are not accepting applications from recruitment agencies for this position.
Please have all documents ready before starting, as applications can’t be saved mid-way.
RAV is committed to developing an inclusive and diverse workforce. We encourage applications from First Nations peoples, people from under-represented culturally and linguistically diverse backgrounds, people from lesbian, gay, bisexual, transgender, intersex, queer, asexual (LGBTIQA+) communities, and people living with disability. We are committed to the safety of our clients and staff and promote a child-safe work environment. We recognise the lifelong impacts of childhood trauma and recognise those who had children taken away from them.
Requirements
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