Service Coordinator

A leading international company in the compressor industry, offering a wide range of products, services, and solutions that are integral to daily life, from air compressors in soda water production to cooling systems in food storage and pharmaceutical storage, are now seeking an experienced Service Coordinator.

Responsibities will include:

• Coordinate and schedule service technicians for routine maintenance, installations, and emergency repairs.
• Optimize scheduling to ensure efficient use of service technician time and resources.
• Facilitate all site entry and mobilization requirements.
• Monitor service technician availability and adjust schedules to accommodate urgent requests and changes.
• Generate invoices post-service, in line with company guidelines.
• Maintain and update relevant databases.
• In addition to the duties outlined above, you are also required to perform such other duties as may be directed by your supervisor or management provided these are within your competency or training.

Requirements:

• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Ability to work collaboratively within a team and with external parties.
• Analytical Thinking.
• Problem-solving skills and attention to detail.
• Ability to handle high-pressure situations and urgent requests with composure.
• Proficiency in scheduling software and MS Office Suite.