Venue Manager | Establishment
- Manage day-to-day operations of the venue
- Lead and develop a high-performing team
- Ensure exceptional guest experiences and service standards
Job Description Apply now
Venue Manager | Establishment
Company Description
At Merivale, people are at the heart of everything we do - a family-owned hospitality group with a portfolio of more than 90 venues across Australia. From iconic venues to unforgettable guest experiences, our diverse portfolio spans restaurants, bars, pubs, nightlife, and events, delivering exceptional moments for our guests every day.
Job Description
The Venue
Classic elegance meets a pitch-perfect party atmosphere at the ground floor Iconic Establishment Bar. Flanked by lines of magnificent iron columns and a 42-metre-long marble bar centrepiece, the former George Patterson House retains much of its formal glory.
With a strong corporate clientele both during and after office hours, this well-known bar is a mecca for repeat clients. Building relationships and offering service that goes above and beyond is key to the success of this bar.
The Role
We are looking for an incredibly talented and experienced Venue Manager who will drive performance and continue to strive for excellence. This position will suit an established hospitality professional, experienced in managing high-end venues with an emphasis on VIP, luxury offerings.
Reporting directly to the General Manager of the Establishment precinct, you will be leading from the front and setting standards high, managing each space from end to end, and ensuring a smooth operation of all moving parts across the venue.
As the Venue Manager you are the backbone of our business and It's your job to ensure that you maintain the highest level or service, most importantly every one of our customers receives an experience that'll leave them yearning for more.
Your focus will be on the following:
- Leading from the front, ensuring your team understand what exceptional looks like every day.
- Accountability for day-to-day operations and business performance.
- Up-skilling and developing each team member specifically around premium product knowledge and service standards.
- People practices such as recruitment, employee engagement, training, and development.
- Finding growth opportunities, activation, and delivery.
- Effective financial management around COGS, sales budgets and profits.
Our venue is all about the execution of excellence and creating an unforgettable guest experience.
Additional Information
Merivale Employee Benefits
- 25% staff discount across 90+ Merivale venues.
- Exclusive monthly perks, staff-only rewards and events.
- Merivale Staff Cellar – access to premium wines at staff pricing.
- Paid parental leave – with flexible return to work options.
- Unlimited career growth with endless development opportunities.
- Merivale Academy – online and in-person training, including Leadership, Guest Experience, F&B.
- Professional accreditation support – including Leadership and WSET qualifications.
- Employee Assistance Program – confidential wellbeing and mental health support, provided by Sonder.
- Employee Referral Program – earn rewards for bringing great people on board.
Apply now
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