Credit Control Officer

Hays · Western Sydney NSW · Full time
Posted 7d ago

Credit Control Officer

KEY POINTS WE FOUND
  • Manage a high-volume debtor ledger and proactively chase outstanding invoices.
  • Build strong relationships with customers and internal stakeholders to secure payment commitments.
  • Investigate and resolve account queries while negotiating payment plans.

Credit Controller

An exciting opportunity has become available for an experienced Credit Controller to join a well-established organisation based in Kingsgrove on a 4-month temporary contract. We are seeking a confident and proactive collections professional who can effectively manage outstanding debt while building strong relationships with internal and external stakeholders. This role requires a strong communicator who can professionally engage with customers, Managers and sales teams to drive positive collection outcomes and reduce aged debt.
Your New RoleReporting to the Finance Manager, your responsibilities will include:

  • Managing a high-volume debtor ledger
  • Proactively chasing outstanding invoices via phone and email
  • Building relationships with customers to secure payment commitments
  • Liaising closely with State Managers and sales teams regarding overdue accounts
  • Investigating and resolving account queries and disputes
  • Negotiating payment plans and settlement arrangements
  • Monitoring aged debt and reducing outstanding balances
  • Escalating complex matters through legal recovery channels when required
  • Issuing letters of demand and coordinating with external collection agencies and solicitors
  • Managing and maintaining PPSR registrations
  • Preparing debtor reports and providing regular updates to management

What You'll Need to Succeed

  • Proven experience in a dedicated Credit Control position
  • Strong debtor collection and negotiation skills
  • Experience managing legal debt recovery processes
  • Excellent verbal communication and stakeholder management skills
  • Ability to confidently engage with senior operational and sales stakeholders
  • Strong attention to detail and problem-solving capability
  • Intermediate to advanced Excel skills

What You'll Get in Return

  • Immediate start opportunity
  • Full-time hours or Flexible school hours
  • Long term contract with potential extension
  • Supportive and collaborative team environment
  • Competitive hourly rate
  • Opportunity to make a significant impact on cash flow and collections performance

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
#3016030

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Skills

0 of 10 matched
Account dispute resolutionCrmDebt collectionExcellent communication skillsLegal debt recoveryMicrosoft excelNegotiationProblem solvingStakeholder managementTime management

Perks & benefits

0 of 3 matched
Competitive hourly rateImmediate start opportunitySupportive and collaborative team environment

More details

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