Debt recovery and remediation manager

An experienced finance professional is needed for a fast-paced business.

Your new companyis a busy business in Western Sydney looking to employ an experienced Accounts and remediation officer.

Your new rolewill include but will not be limited to:

Complete an initial audit and validation of the aged receivables ledger, including debtor details, invoice status, supporting evidence and prior collection activity. Validate material balances against applicable leases, rent schedules, outgoings reconciliations, invoices, approvals, purchase orders, service records, cash receipts and account correspondence. Reconcile ledger balances to available property and finance records and identify unsupported, duplicated, incorrectly allocated, disputed or potentially invalid amounts. Develop and maintain a remediation register recording each issue, root cause, financial impact, owner, action, target date, status and closure evidence. Coordinate approved corrections including credit notes, re-billing, cash reallocations, debtor master-data updates, account adjustments and supporting-document remediation. Develop and maintain a time-bound recovery plan for each material debt, with clear owners, actions, dependencies and target dates. Undertake proactive collection activity through telephone, email, formal correspondence and stakeholder meetings. Lead difficult conversations, clearly communicate account positions and negotiate practical resolution pathways within approved authority. Negotiate payment arrangements where appropriate and approved, document commitments and monitor compliance. Recommend escalation to legal, external collections, write-off or another approved pathway where standard recovery options are exhausted. Identify systemic process gaps and recommend actions to improve billing accuracy, dispute resolution, cash allocation and collection effectiveness.

What you'll need to succeed

Demonstrated experience in financial audit or ledger validation, account reconciliation, accounts receivable, credit control and aged debt recovery. Experience investigating complex billing, lease, outgoings, allocation or debtor account discrepancies and coordinating corrective action. Strong understanding of commercial leases, rent, outgoings, recoveries and property financial management. Advanced capability in accounts receivable, debtor ledger management, reconciliations and financial exception analysis. Strong Microsoft Excel skills, including filters, pivot tables, reconciliations, data analysis and exception reporting. Experience with property management, finance or ERP systems.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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