Club Attendant - Auburn Tennis Club
- Deliver friendly and professional service across various operations.
- Build positive relationships with members and guests through genuine hospitality.
- Assist with day-to-day club operations and support various departments as required.
About Us
Auburn Tennis Club is a vibrant community destination where sport, hospitality and great customer experiences come together. As part of a growing hospitality group, we pride ourselves on creating a welcoming atmosphere for our members, guests and local community. If you're passionate about people, hospitality and being part of a supportive team, we'd love to hear from you.
About the Role
We are seeking energetic and customer-focused Club Attendants to join our team on a casual basis. This is a hands-on role where no two days are the same. You'll play an important part in delivering outstanding service across food & beverage, gaming, member services and venue operations, ensuring every guest enjoys an exceptional experience.
Key Responsibilities
- Deliver friendly and professional service across gaming, bar, café/bistro and floor operations
- Build positive relationships with members and guests through genuine hospitality
- Maintain high presentation, cleanliness and service standards throughout the venue
- Assist with day-to-day club operations and support various departments as required
- Handle customer enquiries and resolve issues with a positive, solutions-focused approach
- Work collaboratively with the wider team to achieve operational goals
- Ensure compliance with RSA, RCG and venue policies and procedures
- Reliable transport required due to limited public transport availability after hours
About You
- Previous experience in hospitality, gaming or customer service roles
- Passionate about delivering exceptional customer experiences
- Strong communication and interpersonal skills
- Positive attitude with a willingness to learn and grow
- Reliable, adaptable and able to thrive in a fast-paced environment
- Well-presented with a professional and friendly approach
- Current RSA & RCG certificates (or willingness to obtain)
- Flexible availability across evenings, weekends and public holidays
Why Join Us?
- Flexible casual shifts to suit your lifestyle
- Opportunities for career progression within a growing hospitality group
- Ongoing training, development and cross-training opportunities
- Free on-site parking
- Daily meal allowance
- Uniform provided
- Employee recognition and rewards program
- Health and wellbeing initiatives
- Supportive leadership team and positive workplace culture
Apply Now
If you're passionate about hospitality, enjoy working with people and want to be part of a friendly, community-focused venue, we'd love to hear from you. Apply now and join the team at Auburn Tennis Club.
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