Business Traineeship - Medical Practice Ulverstone
- Complete a Certificate III in Business through full-time, workplace-based training at a busy medical practice.
- Provide reception and patient customer service, manage appointments and records, and assist with administration, filing and data entry.
- Stay organised and professional while handling interruptions, competing priorities and confidential information.
Launch your administration career in a busy and rewarding healthcare environment.
Work & Training, in partnership with one of our valued host employers, is seeking a motivated and professional Certificate III in Business Trainee to join a high-volume medical practice in Ulverstone.
This is an excellent opportunity to gain a nationally recognised qualification while working in a fast-paced doctor's surgery where no two days are the same. You will be part of a supportive team, developing valuable administration and customer service skills while providing an important first point of contact for patients.
About the Role
This is a busy and varied position that requires someone who can remain calm under pressure, juggle multiple tasks, and confidently manage competing priorities throughout the day. The successful applicant will be working in a professional healthcare environment where excellent customer service, attention to detail, and strong organisational skills are essential.
What You'll Be Doing
- Managing reception duties both face-to-face and over the phone.
- Greeting and assisting patients in a professional and caring manner.
- Scheduling appointments and maintaining accurate records.
- Supporting the team with general administrative tasks, filing, and data entry.
- Responding to enquiries and directing patients appropriately.
- Prioritising tasks effectively in a fast-paced environment with frequent interruptions.
- Maintaining confidentiality and professionalism at all times.
What We're Looking For
To be successful in this role, you will:
- Have excellent communication and customer service skills.
- Be confident using computers and learning new systems.
- Have strong organisational and time management skills.
- Be able to multitask and adapt quickly to changing priorities.
- Remain calm and professional during busy periods.
- Enjoy working as part of a team while also being able to work independently when required.
- Bring a positive, mature, and enthusiastic attitude to the workplace.
- Have a genuine interest in administration and healthcare.
- Have a drivers licence and ability to obtain a Working With Vulnerable People licence.
What You Can Expect
- Complete a Certificate III in Business while working full-time.
- One-on-one training delivered in the workplace by experienced trainers.
- Full-time employment from day one with paid annual leave and entitlements.
- Ongoing support and mentoring from your supervisor and dedicated Employment Consultant.
- Valuable experience within a respected medical practice.
- A welcoming, professional, and supportive team environment.
- Opportunities to build skills that can lead to a long-term administration career.
Quick Facts
Employer: Work & Training (hosted to our valued client)
Location: Ulverstone, Tasmania
Qualification: Certificate III in Business
Training: One-on-one workplace-based training
Wage: National Training Wage applies
Leave: 4 weeks paid annual leave per year
How to Apply
To apply, please:
- Upload your current resume.
- Complete the online recruitment profile.
What Happens Next?
- Suitable applicants will be contacted for an initial discussion.
- You may be asked to complete aptitude testing and other recruitment documentation.
- Shortlisted candidates will attend a face-to-face interview with the host employer.
- Successful applicants will complete the training contract and commence their traineeship.
If you're organised, customer-focused, and thrive in a busy environment where multitasking is essential, we'd love to hear from you.
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