Business Trainee - Medical Reception
- Welcome patients, answer calls, schedule appointments and provide professional front-desk customer service.
- Manage patient records, correspondence, payments and general administrative tasks while supporting healthcare professionals.
- Complete a part-time business traineeship in a medical practice, with the opportunity to gain a nationally recognised qualification.
Medical Reception Business Traineeship (Part-Time)
š 3 Days Per Week | Earn While You Learn
Are you professional, personable, and passionate about providing exceptional customer service? We are seeking a motivated and well-presented individual to join a busy medical practice as a Business Trainee (Medical Reception).
This is a fantastic opportunity to further develop your administration and customer service skills while gaining valuable experience in the healthcare industry.
About the Role
As the first point of contact for patients, you will play a key role in ensuring the smooth day-to-day operation of the practice. Your duties will include:
- Greeting patients and visitors in a warm and professional manner
- Answering and directing phone calls
- Scheduling and confirming appointments
- Managing patient records and correspondence
- Processing payments and handling general administrative tasks
- Supporting healthcare professionals with administrative duties
What We're Looking For
To be successful in this role, you will have:
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Previous experience in a medical reception environment
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Exceptional personal presentation and professionalism
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Outstanding phone manner and communication skills
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Strong organisational skills and attention to detail
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Confidence using computer systems and Microsoft Office
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A friendly, positive attitude and a genuine commitment to customer service
What's on Offer?
- Part-time role working 3 days per week
- Valuable hands-on experience within a professional medical practice
- Opportunity to gain a nationally recognised qualification
- Supportive team environment
- Long-term career pathway in medical administration and healthcare
If you're ready to build a rewarding career in the healthcare industry and thrive in a fast-paced, patient-focused environment, we'd love to hear from you.
Apply today and take the first step towards a rewarding career in Medical Reception and Business Administration!
Modern Award rates apply
Access the PACT Calculator via Fairwork Website to help you understand your hourly rate.Ā The PACT calculator can be found atĀ https://calculate.fairwork.gov.au/CheckPay/Summary
Please note:Ā Previous qualifications may affect Government funding required for this Traineeship. To be eligible you must be an Australian citizen, Permanent resident, or hold a valid visa that allows you to work and undertake training in Australia.
At East Coast Apprenticeships, we are committed to building a diverse and inclusive workforce. We encourage applications from individuals of all backgrounds.
**Successful applicants will be contacted for an interview**
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Skills
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