Business Support Officer

Employer Bio:
Our client is an established Geelong based organisation providing specialist services to a diverse and longstanding customer base. Known for the quality of its work and the strength of the relationships surrounding it, the business has grown through reputation, responsiveness and a willingness to continually improve how it operates. With several teams working across a busy service environment, it is now seeking a capable Business Support Officer who can bring order to competing priorities, maintain the systems behind the work and help the broader organisation operate at its best.

The Job:
Reporting to the Operations Manager and working closely with leaders and team members across the business, the Business Support Officer will provide broad administrative and operational support spanning systems, documentation, reporting, finance administration and day-to-day coordination. The role will maintain accurate business and customer records, prepare reports and correspondence, coordinate meetings and internal activities, assist with invoicing and purchasing, support supplier administration and ensure that important actions continue moving across the organisation. It will also contribute to onboarding, document control, process updates and the practical implementation of improvements to internal systems and workflows. This is an involved support role rather than one built around a narrow set of recurring tasks. On any given day, the Business Support Officer may be preparing information for a leadership meeting, resolving an administrative issue, updating a procedure, following up an outstanding action or helping a colleague navigate a business system. Success will come from noticing what needs attention, understanding how the pieces connect and taking responsibility for bringing matters to a proper conclusion.

Benefits On Offer:

• A varied position with exposure across the broader organisation
• The opportunity to become a trusted source of support to leaders and colleagues
• Meaningful involvement in systems, processes and continuous improvement
• An established Geelong based business with a stable operating foundation
• A competitive salary of circa $80,000 plus super

Culture Snapshot:
Professional, friendly and quietly ambitious, this is a business in which people take pride in being dependable. Team members are trusted to manage their responsibilities, ask sensible questions and help one another when priorities shift. The environment will suit someone who enjoys being useful, values accuracy and follow-through, and can bring calm organisation to a workplace where several things are often moving at once. Good ideas are welcomed, but credibility is built through action: doing what was promised, communicating early and leaving the work in better order than it was found.

Skills Required:

• Demonstrated experience in business support, administration, office coordination or a similarly broad operational role
• Strong organisational skills and the ability to manage multiple priorities without losing attention to detail
• Confidence preparing correspondence, reports, meeting materials and business documentation
• Sound capability across Microsoft Office and experience working with CRM, finance or other business systems
• Clear written and verbal communication, supported by a professional and responsive approach to stakeholders
• Experience with invoicing, purchasing, supplier administration or basic financial processes would be well regarded
• The initiative to identify gaps, improve processes and progress work without requiring close supervision
• Discretion, reliability and sound judgement when handling sensitive business information

How To Be Considered:
To apply, follow the links or email ********************************* with your CV. For further information on this opportunity or if you have a disability or medical condition and require alternative access application methods or would like to discuss access requirements/ reasonable adjustments for the recruitment process, please contact Lauren Hogan on ********************************* or ************ to discuss.

Who Are We:
Fruition Recruitment is a founder led search and talent advisory practice operating across specialist, senior and executive hiring. Working through a deliberately high touch model, every engagement is led directly, combining disciplined search methodology, meaningful market reach, and structured in person assessment to identify and secure high performing talent. The approach is underpinned by a deeply connected off market network, long standing industry relationships, and a reputation led candidate community built over years of trusted engagement within the Geelong market and beyond. This vacancy is being managed exclusively on behalf of our client.

Having a workforce that reflects the community we serve is important to both us, and our clients. Our clients want to attract and retain people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities, and cultures including people of Aboriginal and Torres Strait Islander heritage. If you are interested in a position, we encourage you to apply as we celebrate the benefit that diversity brings to organisations, and to our community. Please note, due to the large volume of applications responses we receive to our advertised roles, we’re only able to contact shortlisted candidates. If it has been more than 7 business days since the date of your application and you haven’t heard from us but would like some specific feedback on your application, please feel free to contact us directly and we’d be happy to discuss with you.