Help Desk & IT Support jobs
223 jobs
Sort by
Posted 14d ago
Help Desk Support
Calleo
VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 technical support to end users.
- Manage incidents, service requests, and escalations in alignment with ITIL processes.
- Collaborate with internal teams to ensure service continuity.
Posted 14d ago
Service Desk Analyst
Grant Thornton Australia Limited
Sydney NSW•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-line support handling calls, tickets and walk-ups
- Investigate and resolve hardware/software issues
- Participate in After Hours roster and support the team flexibly
Posted 14d ago
IT Technician
CompNow
Sydney NSW 2000•Casual/Holiday
~$60k - $80k pro rata(Estimated)
KEY POINTS WE FOUND
- Support deployment, configuration, and installation of hardware and software systems.
- Ensure end-user devices are correctly configured and deployed according to company standards.
- Assist with onsite delivery and deployment activities including device setup and cable management.
Posted 46d ago
IT Onsite Support Specialist
WSP
Perth WA•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide 2nd-level support for end-user devices and applications.
- Ensure day-to-day onsite IT services are operational and available.
- Support onboarding, offboarding and user lifecycle activities.
Posted 35d ago
IT Support Analyst
Hastings Deering (Australia) Ltd
Cairns City QLD 4870•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide quality IT Desktop support services for Hastings Deering users.
- Monitor and prioritise the Service Desk ticketing system, responding to incidents and service requests.
- Collaborate with IT teams to deliver service improvements and maintain customer satisfaction.
Posted 7d ago
IT SUPPORT INTERN
Study And Work
Melbourne VIC•Part time
~$40k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide technical support to internal staff at all levels of seniority and IT literacy.
- Install and configure computer systems, diagnose hardware and software faults, and solve technical issues.
- Contribute to the IT Strategy, development, and execution.
Posted 46d ago
IT Onsite Support Specialist
WSP
Brisbane QLD•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide 2nd-level support for incidents and service requests across various devices and applications.
- Ensure day-to-day onsite IT services are operational and proactively identify issues.
- Support onboarding, offboarding, and user lifecycle activities, including equipment management.
Posted 14d ago
Service Desk Specialist
026 Heidelberg Materials Australia Pty Ltd
Parramatta NSW 2150•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level technical support to internal customers via phone and ticketing systems.
- Manage incidents and service requests while ensuring high-quality customer service.
- Participate in an on-call support roster and assist with major incident management.
+60d ago
Desktop Support Engineer - Sydney
Datacom
Sydney NSW 2000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide all aspects of End User Services to customers.
- Log, triage and resolve tickets while keeping users updated.
- Handle identity and access requests and ensure devices are prepared for new starters.
Posted 42d ago
Desktop Support Team Lead
Datacom
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Lead the desktop support team to ensure performance and technical quality.
- Manage service performance metrics and implement corrective actions as needed.
- Coach team members and establish documented processes for service integrity.
Posted 30d ago
Systems Engineer L2
Ambition
NSW•Full time
~$127k - $127k(Estimated)
KEY POINTS WE FOUND
- Provide L2 support across M365 environments and on-prem servers.
- Assist with Azure tasks and deliver core networking support.
- Build strong client relationships and travel to client sites.
+60d ago
IT Technical Support Coordinator - Port Botany
DP WORLD AUSTRALIA LIMITED
NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide end-user technology support and troubleshooting.
- Manage high-priority incidents and ensure compliance with IT policies.
- Collaborate with the IT team to enhance end-user systems.
Posted 7d ago
Lead Premium Support Specialist - ITSM
OpenText Corporation
Australia•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Provide technical support to customers developing their solutions.
- Act as a single point of contact for support incidents for specific products.
- Build strong relationships with customers to enhance their experience.
Posted 7d ago
Desktop Support Engineer
Morgan McKinley
Sydney NSW 2000•Casual/Holiday
~$114k - $152k pro rata(Estimated)
KEY POINTS WE FOUND
- Provide Level 1/2 IT support to students, teachers and administrative staff
- Troubleshoot hardware, software and user access issues
- Support the rollout, configuration and deployment of iPads
Posted 7d ago
Service Desk Engineer - Transitions
Centorrino Technologies
Coburg VIC 3058•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide level 2 support across hardware, software, and network environments.
- Act as a technical escalation point for Service Desk Analysts.
- Contribute to redefining customer experience at Centorrino Technologies.
Posted 7d ago
IT Support Officer
Daracon Group
Newcastle NSW 2300•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide frontline technical support to staff across offices and project sites.
- Support Microsoft 365 applications and assist with user account administration.
- Contribute to ICT projects and deliver exceptional customer service.
Posted 8d ago
ICT Application Support Specialist
Amentum
Alice Springs NT 0870•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide first and second level end-user support on various systems.
- Maintain and configure virtual servers, hardware, and user accounts.
- Document IT procedures and generate manuals for custom applications.
+60d ago
Senior Digital Support Engineer
Service Stream
Banyo QLD 4014•Full time
~$80k - $120k(Estimated)
KEY POINTS WE FOUND
- Troubleshoot complex user issues across various platforms and devices.
- Provide Level 2 and Level 3 support for Microsoft 365 and endpoint management.
- Automate repetitive tasks and improve support processes.
Posted 56d ago
IT Support Analyst
MSS Security Pty Ltd
NSW•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide first and second-level IT support to internal employees
- Troubleshoot hardware, software, network and system issues
- Assist users with Microsoft 365, Windows and business applications
+60d ago
Service Desk Analyst
NAVITAS
Perth WA 6000•Full time
~$69k - $93k(Estimated)
KEY POINTS WE FOUND
- Provide first and second level support to clients.
- Contribute to IT systems maintenance and documentation.
- Develop effective relationships and provide excellent service.