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+60d ago
Claims Recovery Consultant
ARMA Group
+7 more
Sydney NSW•Full time
KEY POINTS WE FOUND
- Manage a portfolio of general insurance claims to resolution (end-to-end)
- Make and receive calls to discuss claims and negotiate recoveries
- Ensure compliance with industry regulations and guidelines
Posted 36d ago
Contact Centre Customer Service
Hays
Perth WA•Full time
$60k - $80k
KEY POINTS WE FOUND
- Manage inbound participant enquiries via phone, email, and social media.
- Conduct pre-screening interviews and maintain accurate CRM records.
- Provide exceptional support throughout the participant journey.
Posted 19d ago
Customer Service Agent
Kennards Hire
Girraween NSW 2145•Full time
$72k
Above avg
KEY POINTS WE FOUND
- Deliver exceptional customer service through phone and email interactions.
- Collaborate with local teams to solve problems and create seamless customer experiences.
- Join a dynamic, family-oriented company focused on growth, innovation, and employee development.
Posted 5d ago
ubank Customer Service Advisors
Hays
Sydney CBD NSW•Part time
$77k
KEY POINTS WE FOUND
- Provide exceptional customer service in a contact centre environment.
- Assist customers with non-complex queries related to banking services.
- Work flexible hours to meet customer needs.
Posted 5d ago
Collections or Hardship Consultant
Hays
Melbourne CBD VIC•Full time
$94k
KEY POINTS WE FOUND
- Support customers experiencing financial hardship
- Negotiate repayment arrangements and suitable outcomes
- Maintain accurate customer records and case notes
Expiring today
Customer Service Consultant
Frontline Construction Australia
Brisbane QLD•Full time
$30 - $31/hr
KEY POINTS WE FOUND
- Handle inbound customer enquiries and convert calls into sales.
- Provide outstanding service and identify the best solutions for customers.
- Maintain customer records and work towards sales targets.
+60d ago
Contact Centre Weployee Brisbane
Weploy
Brisbane QLD 4000•Full time
$68k
KEY POINTS WE FOUND
- Access upcoming contact centre roles before anyone else
- Great pay – above award $34.48 per hour + super
- Full training provided – feel confident from day one
+60d ago
Call Centre Consultant
Temp and Agnew
Sydney NSW 2000•Full time
$70k
KEY POINTS WE FOUND
- Manage inbound and outbound customer enquiries in a busy contact centre.
- Provide accurate solutions and maintain customer records.
- Deliver exceptional customer service while handling administrative tasks.
Posted 16d ago
Customer Service Manager
Wow Recruitment
Bangholme VIC 3175•Full time
$95k
KEY POINTS WE FOUND
- Lead a small team of Customer Service Representatives.
- Establish and monitor KPIs and performance expectations.
- Improve workflows and customer service processes.
Posted today
Case Manager
Michael Page
Brisbane QLD 4000•Full time
$84k
KEY POINTS WE FOUND
- Manage a portfolio of customer enquiries and cases
- Investigate circumstances and assess outcomes
- Build trusted relationships with customers and stakeholders
+60d ago
Contact Centre Consultant - Sydney Weployee Sydney
Weploy
Sydney NSW 2000•Full time
$68k
KEY POINTS WE FOUND
- Access upcoming contact centre roles before anyone else
- Great pay – above award $34.48 per hour + super
- Full training provided – Feel confident from day one
Posted 30d ago
Senior Contact Centre Specialist
Singtel Group
Macquarie Park NSW 2113•Full time
$90k - $120k
KEY POINTS WE FOUND
- Deliver exceptional managed services support for enterprise Contact Centre platforms.
- Take ownership of technical incidents and service requests, driving resolution of complex issues.
- Collaborate closely with customers, vendors, and internal teams to manage incidents and service improvements.
Posted 30d ago
Senior Contact Centre Specialist
Optus
Macquarie Park NSW 2113•Full time
$100k - $120k
KEY POINTS WE FOUND
- Deliver exceptional managed services support for enterprise Contact Centre platforms.
- Take ownership of technical incidents and service requests, driving resolution of complex issues.
- Collaborate closely with customers, vendors, and internal teams to manage incidents and service improvements.
Posted 7d ago
Customer Service Representative
Silverchain
Bella Vista NSW 2153•Full time
$60k - $70k
KEY POINTS WE FOUND
- Serve as the welcoming voice of Silverchain in a bustling inbound contact centre.
- Manage inbound calls from clients, care workers, and stakeholders, handling enquiries professionally.
- Work full-time with a flexible hybrid model after training, requiring regular attendance at the Bella Vista office.
+60d ago
Customer Service Representative
Probe Asia Pacific Pty Ltd
Maroochydore QLD 4558•Full time
$50k - $70k
KEY POINTS WE FOUND
- Provide essential support and high-quality service as the first point of contact for the Australian public.
- Break down complex government information into clear, easy-to-understand advice.
- Receive comprehensive paid training and ongoing development opportunities.
+60d ago
Upcoming Contact Centre Roles in Melbourne's South Eastern Suburbs Mulgrave
Weploy
Mulgrave VIC 3170•Full time
$68k
KEY POINTS WE FOUND
- Call centre opportunities available in Melbourne''s South Eastern Suburbs.
- Full time roles with consistent hours of 37.5 each week.
- Supportive team environment with detailed training programmes.
Posted today
Coordinator - Customer Service Contact Centre
Michael Page
Bowen Hills QLD 4006•Full time
$84k
KEY POINTS WE FOUND
- Manage a portfolio of clients ensuring ongoing support and positive experiences.
- Handle inbound and outbound customer interactions while coordinating delivery and resolving enquiries.
- Build strong relationships with clients and internal teams, managing multiple priorities effectively.
+60d ago
Contact Centre Consultant - Melbourne Weployee Melbourne
Weploy
Melbourne VIC 3004•Full time
$68k
KEY POINTS WE FOUND
- Access upcoming contact centre roles before anyone else
- Great pay – above award $34.48 per hour + super
- Full training provided – Feel confident from day one
Posted 9d ago
Customer Experience Consultant
Water Corporation
Balcatta WA 6021•Full time
$73k
KEY POINTS WE FOUND
- Support customers with billing and account questions.
- Provide empathetic assistance for payment support and service enquiries.
- Build strong communication and problem-solving skills in a fast-paced environment.
Posted 17d ago
Customer Service Agent
BORAL
Adelaide SA 5000•Full time
$60k - $70k
KEY POINTS WE FOUND
- Provide support for customers regarding orders and inquiries.
- Monitor delivery progress and provide information using tracking systems.
- Build professional relationships with customers and internal teams.