Australian Ageing Agenda
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Contact & Call Centre jobs in Northern QLD

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Posted 1d ago

Member Experience Consultant

HBF Health Limited
Townsville QLD•Full time
~$55k - $65k(Estimated)
KEY POINTS WE FOUND
  • Handle member enquiries by phone, email and online, providing a consistently high-quality service.
  • Assist members with health cover, policy and product enquiries, claims and membership changes.
  • Complete related policy work and participate in a six-week paid training programme.
Posted 7d ago

Member Acquisition Consultant

HBF Health Limited
Townsville QLD•Full time
~$55k - $65k(Estimated)
KEY POINTS WE FOUND
  • Respond to member enquiries about health fund products by phone and email, providing customer service and support.
  • Use needs analysis to recommend suitable products and support sales and member retention.
  • Complete paid six-week training and work in a hybrid contact centre environment.
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