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Posted 16d ago
Contact Centre Consultant
Qudos Bank
Traralgon VIC 3844•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Manage customer queries in a timely and professional manner.
- Provide exceptional service to customers via various communication channels.
- Support customers with the bank's range of products and services.
Posted 34d ago
Fraud Analyst
Qudos Bank
Mascot NSW 2020•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Monitor fraud detection alerts and reports to detect and prevent fraudulent attempts.
- Investigate and complete fraudulent cases, including recovery of funds.
- Collaborate with third-party suppliers and law enforcement to support fraud detection.
Posted 10d ago
Senior Advisor, Strategy, Planning & Implementation
Qudos Bank
Mascot NSW 2020•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Support the implementation and monitoring of the Bank’s strategic and business priorities.
- Drive strategic alignment and effective execution across the organisation.
- Lead cross-functional collaboration to deliver strategic outcomes.
Posted 10d ago
Senior Advisor, Strategy, Planning & Implementation
Qudos Bank
Mascot NSW 2020•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Support the implementation and monitoring of the Bank’s strategic and business priorities.
- Drive strategic alignment and effective execution across the organisation.
- Lead cross-functional collaboration to deliver strategic outcomes.
Posted 3d ago
IT Service Desk Analyst
Qudos Bank
Collingwood VIC 3066•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide 1st and 2nd level IT support to staff via phone and remote tools.
- Respond to and prioritise incoming requests across hardware, software, and networking issues.
- Log and manage support calls, ensuring timely resolution in line with SLAs.
Posted 3d ago
AML Officer
Qudos Bank
Sydney CBD NSW•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Support the Customer Support and Recoveries function in identifying and mitigating financial crime risks.
- Conduct investigations and prepare Suspicious Matter Reports (SMRs) for AUSTRAC.
- Collaborate with internal teams and external stakeholders to enhance AML/CTF compliance.
Posted 4d ago
Personal Banker 2
Qudos Bank
Mascot NSW 2020•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- First point of contact for branch customers delivering exceptional service.
- Support customers in achieving financial goals while ensuring compliance with regulations.
- Manage personal lending applications and member enquiries.
Posted 4d ago
Personal Banker - Level 2
Qudos Bank
Miranda NSW 2228•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- First point of contact for branch customers delivering exceptional service.
- Support customers in achieving financial goals while ensuring compliance with regulations.
- Manage personal lending applications and assist with member enquiries.
Posted 6d ago
Manager Climate Action Strategy
Qudos Bank
Mascot NSW 2020•Full time
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Lead the implementation of Bank Australia's climate action strategy.
- Act as the bank’s climate subject matter expert and provide guidance on sustainable finance.
- Drive governance and stakeholder engagement activities, ensuring compliance with climate-related reporting standards.
Posted 23d ago
Relief Customer Service Consultant
Qudos Bank
Bendigo Area VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Deliver professional, efficient and friendly service aligned with Customer Division standards
- Assist customers with everyday banking, insurance and lending enquiries through appropriate referrals
- Support branch and group targets by identifying opportunities to promote financial products and services
Posted 23d ago
Senior Marketing Specialist - Martech and Personalisation
Qudos Bank
Mascot NSW 2020•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Optimise the Bank’s journey orchestration and customer data platform.
- Design and deliver automated customer journeys and personalisation use cases.
- Collaborate cross-functionally to ensure compliance and improve customer engagement.