Optus jobs
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+60d ago
Senior Contact Centre Specialist
Optus
Macquarie Park NSW 2113•Full time
~$100k - $120k(Estimated)
KEY POINTS WE FOUND
- Deliver exceptional managed services support for enterprise Contact Centre platforms.
- Take ownership of technical incidents and service requests, driving resolution of complex issues.
- Collaborate closely with customers, vendors, and internal teams to manage incidents and service improvements.
Posted 37d ago
Retail Consultant, Ballina
Optus
Ballina NSW 2478•Casual/Holiday
~$71k(Estimated)
KEY POINTS WE FOUND
- Provide outstanding customer service and create a positive experience for customers.
- Understand customer needs and recommend suitable products and services.
- Work collaboratively with the team to achieve sales targets.
Posted 28d ago
Solution Architect - IP
Optus
Macquarie Park NSW 2113•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Architect and design IP network solutions for mobile core and voice core systems.
- Lead the design and onboarding of new IP network devices and topologies.
- Collaborate with internal customers and project teams to gather requirements and resolve design issues.
Posted 28d ago
Senior Technical Specialist - IP
Optus
Macquarie Park NSW 2113•Full time
~$150k - $180k(Estimated)
KEY POINTS WE FOUND
- Design and deliver IP network connectivity solutions for telecommunications platforms.
- Develop low-level designs, technical documentation, and implementation activities for the production network.
- Collaborate with internal teams and vendors to clarify requirements and provide technical direction.
Posted 36d ago
Retail Consultant, Claremont
Optus
Claremont WA 6010•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Build strong product knowledge and provide personalised solutions to customers.
- Contribute to a welcoming, customer-first environment and support team efforts.
Posted 44d ago
Retail Consultant, Northland
Optus
Preston VIC 3072•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and accessible knowledge.
- Build strong connections with customers and teammates in a supportive environment.
Posted 36d ago
Retail Consultant, Willows
Optus
Willows QLD 4702•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful solutions.
- Build strong connections with teammates and create a customer-first environment.
Posted 36d ago
Retail Consultant, Sunnybank
Optus
Sunnybank QLD 4109•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful guidance.
- Build strong connections with customers and teammates in a supportive environment.
Posted 28d ago
Assistant Store Manager, Colonnades
Optus
Noarlunga Centre SA 5168•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Support the Store Manager in creating a positive, high-performance culture.
- Coach and mentor team members to deliver exceptional customer experiences.
- Handle escalated customer enquiries and drive team engagement.
Posted 28d ago
Retail Consultant, Bourke Street
Optus
Melbourne VIC 3004•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful solutions.
- Build strong connections with teammates and create a customer-first environment.
+60d ago
Assistant Store Manager, Port Macquarie
Optus
Port Macquarie NSW 2444•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Support the Store Manager in creating a positive, high-performance culture.
- Coach and mentor team members to deliver exceptional customer experiences.
- Handle escalated customer enquiries and drive team engagement.
Posted 25d ago
Retail Consultant, Unley
Optus
Unley SA 5061•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Build strong product knowledge and provide personalised solutions to customers.
- Contribute to a welcoming, customer-first environment and support team efforts.
Posted 23d ago
Senior Technical Specialist
Optus
Macquarie Park NSW 2113•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead resolution of complex network faults and manage escalations during major incidents.
- Collaborate with engineering teams and vendors to implement network strategies and improvements.
- Provide training on new tools and technologies to internal staff and partners.
Posted 29d ago
Domain Lead Architect - Cloud
Optus
Sydney NSW 2000•Full time
~$150k - $180k(Estimated)
KEY POINTS WE FOUND
- Provide strategic and technical leadership across the Cloud domain.
- Guide the evolution of robust, secure and scalable cloud network solutions.
- Lead architecture decisions that support business objectives and new product development.
Posted 30d ago
Retail Consultant, Ipswich
Optus
Ipswich QLD 4305•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful guidance.
- Build strong connections with teammates and create a customer-first environment.
Posted 30d ago
Assistant Store Manager, Wynnum
Optus
Wynnum QLD 4178•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Lead and support the Store Manager in creating a positive, high-performance culture.
- Coach and mentor team members to deliver exceptional customer experiences.
- Handle escalated customer enquiries and drive team engagement.
Posted 29d ago
Technical Specialist, Fixed Voice
Optus
Macquarie Park NSW 2113•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Accountable for the operation and maintenance of Optus’ Fixed Voice network infrastructure.
- Provide Level 2 fault management and technical support for Fixed Voice platform outages.
- Collaborate with various teams to restore services and improve reliability.
Posted 14d ago
Senior Technical Specialist
Optus
Macquarie Park NSW 2113•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead the technical evolution of Mobile Core Signalling systems.
- Design and implement robust, secure, and scalable technology solutions.
- Collaborate with stakeholders to ensure alignment with business needs and strategic objectives.
Posted 22d ago
Senior Technical Specialist, Mechanical
Optus
Melbourne VIC 3004•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead critical infrastructure projects across Optus Technical Facilities.
- Oversee engineering solutions and ensure compliance with standards and regulations.
- Manage capital expenditure programmes and contractor relationships.
Posted 29d ago
Retail Consultant, Brisbane South
Optus
Beenleigh QLD 4207•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and accessible knowledge to customers.
- Build strong connections with teammates and create a customer-first environment.