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Posted 17d ago
Analytics Enablement Expert
ING Bank (Australia) Limited
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Analyse and integrate data from multiple sources to measure campaign performance and customer engagement.
- Develop dashboards and data visualisations to help stakeholders understand performance trends.
- Use statistical analysis to advise on campaign strategy and communication parameters.
Posted 9d ago
Senior Manager, Breach Assessment
ING Bank (Australia) Limited
Sydney NSW 2000•Full time
~$150k - $180k(Estimated)
KEY POINTS WE FOUND
- Lead a specialist team responsible for breach reporting processes.
- Oversee investigation, assessment, and reporting of potential regulatory breaches.
- Drive enhancements to breach reporting framework and compliance outcomes.
Posted 9d ago
Senior Manager, Compliance Policies, Training & Licensing
ING Bank (Australia) Limited
Sydney NSW 2000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Manage licensing governance across AFSL and ACL obligations.
- Lead policy lifecycle management and oversee Compliance training frameworks.
- Prepare high-quality papers and provide expert advice on compliance matters.
Posted 17d ago
Campaign & Regulatory Communications Analyst
ING Bank (Australia) Limited
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Deliver and optimise customer communications across various channels with a focus on regulatory obligations.
- Manage end-to-end regulatory communication journeys ensuring accuracy and clarity for customers.
- Use data and insights to improve communication effectiveness and customer engagement.
+60d ago
Expression of Interest: Product Managers / Customer Journey Experts | ING Australia
ING Bank (Australia) Limited
Sydney NSW 2000•Full time
~$90k - $130k(Estimated)
KEY POINTS WE FOUND
- Lead the analysis, design and optimisation of customer journeys across banking products.
- Identify customer pain points and opportunities through insights and data.
- Drive journey mapping and process redesign to improve customer outcomes.
+60d ago
Expression of Interest - Data Analytics Professionals
ING Bank (Australia) Limited
Sydney NSW 2000•Full time
~$80k - $120k(Estimated)
KEY POINTS WE FOUND
- Seeking expressions of interest from analytics professionals for various roles.
- Roles include Customer Insights Analyst, Digital Sales Analyst, Campaign Data Analyst, and Customer Strategy Analyst.
- Focus on leveraging data to drive customer engagement and strategic decision-making.
Posted 9d ago
Senior Product Manager - Mobile Primary Bank - Mortgages
ING Bank (Australia) Limited
Sydney NSW 2000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead the development and delivery of initiatives for ING's Mobile Primary Bank proposition for mortgage customers.
- Design innovative customer propositions and engagement strategies to deepen customer relationships.
- Monitor performance and optimise customer and commercial outcomes across acquisition, retention and engagement.
Posted 10d ago
External Dispute Resolution Case Manager
ING Bank (Australia) Limited
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Manage AFCA and External Dispute Resolution complaints from investigation through to resolution.
- Investigate and resolve complex complaints relating to scams and disputed transactions.
- Prepare detailed written submissions and recommendations for customers and stakeholders.
Posted 10d ago
Information Risk Manager
ING Bank (Australia) Limited
Sydney NSW 2000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Provide independent oversight and guidance on technology and data risks.
- Partner with stakeholders to ensure compliance with ING policies and regulatory requirements.
- Conduct reviews and assessments of risk management practices and emerging risks.
Posted 11d ago
Product Designer
ING Bank (Australia) Limited
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Design end-to-end experiences across mobile and digital platforms.
- Collaborate closely with Product, Engineering, Brand and fellow designers.
- Advocate for human-centred design and accessibility best practices.
Posted 11d ago
Head of Digital Sales
ING Bank (Australia) Limited
Sydney NSW 2000•Full time
~$150k - $200k(Estimated)
KEY POINTS WE FOUND
- Drive the strategy and performance of digital sales channels.
- Lead cross-functional teams to enhance customer-centric digital experiences.
- Champion data-driven design to optimise conversion and engagement.
Posted 4d ago
Associate Customer Journey Expert, Safe Business Lending
ING Bank (Australia) Limited
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Join the Safe Business Retail Lending team at ING Australia.
- Support risk management and customer remediation activities across various lending products.
- Collaborate with stakeholders to improve customer outcomes and drive meaningful change.
Posted 4d ago
Lead Collections Officer
ING Bank (Australia) Limited
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Oversee day-to-day operations of the Financial Care team
- Mentor and support team members in collections activities
- Ensure compliance with call quality guidelines and service levels
Posted 4d ago
Data Protection Steward
ING Bank (Australia) Limited
Sydney NSW 2000•Full time
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Shape and mature ING Australia''s data protection capability within the Data Office.
- Partner with stakeholders to embed sustainable privacy and data protection practices.
- Drive privacy-by-design practices across change initiatives.
Posted 12d ago
Digitisation Lead Origination, Mortgages
ING Bank (Australia) Limited
Sydney NSW 2000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead and mentor a team of high-performing SMEs in mortgage origination.
- Drive delivery and execution across mortgage origination processes.
- Champion digital transformation and continuous optimisation in a fast-changing environment.
Posted 12d ago
Associate - Commercial Property Finance
ING Bank (Australia) Limited
Sydney NSW 2000•Full time
~$80k - $120k(Estimated)
KEY POINTS WE FOUND
- Support the end-to-end management of a commercial property lending portfolio.
- Prepare financial analysis and high-quality credit submissions for lending opportunities.
- Build strong relationships with property professionals and deliver exceptional service.
Posted 12d ago
Senior Analyst - Regulatory Reporting
ING Bank (Australia) Limited
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Join the COO Data Delivery – Risk team as a Senior Analyst Regulatory Reporting.
- Drive strategic initiatives and ensure accurate regulatory reporting and compliance.
- Collaborate with various teams to enhance reporting outcomes and support regulatory change.
Posted 12d ago
Financial Accountant (14 months fixed term contract)
ING Bank (Australia) Limited
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Join a high-performing Finance team responsible for accurate financial and regulatory reporting.
- Support the delivery of external reporting obligations and drive automation initiatives.
- Build effective relationships with stakeholders across Finance, Risk, and Technology.
Posted 5d ago
Brand Identity & Design Coordinator
ING Bank (Australia) Limited
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Manage the intake, prioritisation and allocation of creative requests.
- Coordinate studio workflow and resource planning to maintain visibility of deadlines.
- Act as a trusted brand advisor, ensuring brand identity is applied consistently.
Posted 5d ago
Lead Devops Engineer
ING Bank (Australia) Limited
Sydney NSW 2000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead the management and optimisation of cloud and on-premises platforms.
- Drive reliability through automation and DevOps best practices.
- Mentor engineers and uplift platform engineering standards.