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First Focus jobs

12 jobs

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+60d ago

Service Experience Manager

First Focus

Mascot NSW 2020•Full time

~$90k - $120k(Estimated)

KEY POINTS WE FOUND

Lead customer experience strategy and execution across delivery teams.
Turn customer feedback into actionable improvements for a better overall experience.
Champion a customer-first culture and develop customer experience capabilities.

Posted 14d ago

Solution Consultant

First Focus

Brisbane QLD 4000•Full time

~$100k - $150k(Estimated)

KEY POINTS WE FOUND

Sell complex services to SMB and mid-market organisations.
Lead commercial conversations from qualification to proposal and close.
Translate AI, security, cloud, and managed services into business value.

Posted 22d ago

Support Technician

Provide technical support across various platforms including Microsoft AD, Azure, and Exchange.
Collaborate with senior engineers and assist in project deployments.
Engage in both desk-based support and onsite client visits.

Posted 54d ago

AI Consultant

First Focus

Adelaide SA 5000•Full time

~$100k - $150k(Estimated)

KEY POINTS WE FOUND

Identify AI opportunities that improve business outcomes and operational efficiency.
Lead AI discovery workshops with customers and key stakeholders.
Advise customers on AI strategy, governance and responsible AI practices.

Posted 1d ago

Support Technician

First Focus

Brisbane QLD 4000•Full time

~$85k(Estimated)

KEY POINTS WE FOUND

Provide technical support across various platforms including Microsoft AD, Azure, and Exchange.
Collaborate with senior engineers and assist in project deployments.
Engage in both desk-based support and onsite client visits.

+60d ago

Solution Consultant

First Focus

Mascot NSW 2020•Full time

~$100k - $150k(Estimated)

KEY POINTS WE FOUND

Sell complex services to SMB and mid-market organisations.
Lead commercial conversations from qualification to proposal and close.
Translate AI, security, cloud, and managed services into business value.

Posted 41d ago

Head of Talent Acquisition

First Focus

Perth WA 6000•Full time

~$120k - $150k(Estimated)

KEY POINTS WE FOUND

Lead the end-to-end Talent Acquisition function for First Focus.
Develop and implement a comprehensive Talent Acquisition strategy.
Manage and coach a geographically distributed TA team across Australia, New Zealand, and the Philippines.

Posted 12d ago

Service Delivery Lead

First Focus

Perth WA 6000•Full time

~$120k(Estimated)

KEY POINTS WE FOUND

Lead a cross-border team of support professionals to ensure operational excellence.
Manage client satisfaction, SLAs, and escalations effectively.
Drive continuous improvement through AI and automation.

Posted 12d ago

Office Manager / Executive Assistant | Part-time

First Focus

Brisbane QLD 4000•Part time

~$100k(Estimated)

KEY POINTS WE FOUND

Manage the day-to-day operations of the Brisbane office.
Support executive team members with scheduling and communications.
Create a welcoming and memorable experience for new employees.

Posted 5d ago

Senior Support Technician

Be the go-to for key clients, building trust and solving problems.
Support hybrid cloud setups and diagnose complex issues across various platforms.
Collaborate with senior engineers to deploy smart solutions.

Posted 36d ago

Financial Services Technology Consultant

First Focus

Mascot NSW 2020•Full time

~$100k - $150k(Estimated)

KEY POINTS WE FOUND

Consult with financial services businesses to adopt AI and modernise technology.
Lead commercial conversations from qualification to proposal and close.
Produce clear proposals and ensure smooth handovers into implementation.

Posted 36d ago

Solution Consultant

First Focus

Mascot NSW 2020•Full time

~$100k - $150k(Estimated)

KEY POINTS WE FOUND

Consult with law firms on technology strategy and AI adoption.
Build relationships with managing partners and legal leaders.
Develop and present commercially credible proposals.