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Datacom jobs

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Service Catalogue Manager - 12-month fixed term contract

Sydney NSW 2000•Full time

~$100k - $120k(Estimated)

KEY POINTS WE FOUND

Oversee the design and development of the Service Request Catalogue within the ITSM platform.
Collaborate with IT teams and business stakeholders to enhance service request experiences.
Implement knowledge management frameworks and automate repetitive tasks.

Customer Service Representative - Full Time

Modbury SA 5092•Full time

~$60k - $70k(Estimated)

KEY POINTS WE FOUND

Provide friendly and professional customer service support.
Handle inbound enquiries via phone and email.
Meet KPIs for customer satisfaction and service quality.

Endpoint Engineering Architect

North Sydney NSW 2060•Full time

~$120k - $150k(Estimated)

KEY POINTS WE FOUND

Responsible for creating and maintaining robust desktop Standard Operating Environments (SOE) for customers.
Provide expert advice and develop ongoing processes for continuous improvement.
Mentor and coach engineers while managing endpoint solutions.

Storeperson

Sydney NSW 2000•Full time

~$60k - $70k(Estimated)

KEY POINTS WE FOUND

Join a driven team to support warehouse operations.
Handle shipping, receiving, and inventory management.
Ensure compliance with quality service standards and safety regulations.

Service Desk Agent - North Sydney

North Sydney NSW 2060•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

First point of contact for clients, providing high-quality support.
Proactively troubleshoot and resolve customer issues via calls and emails.
Work in a team environment, following ITIL processes.

Service Delivery Coordinator

Perth WA 6000•Full time

~$70k - $90k(Estimated)

KEY POINTS WE FOUND

Coordinate the delivery of contracted services to clients.
Manage customer relationships and ensure satisfaction.
Support service delivery managers and contribute to continual service improvement.

Middleware Consultant

Canberra ACT 2600•Contract

~$120k - $150k(Estimated)

KEY POINTS WE FOUND

Design and implement complex middleware platforms for enterprise organisations.
Evaluate customer needs and provide strategic planning input.
Lead projects and mentor team members.

Desktop Support Engineer - Sydney

Sydney NSW 2000•Full time

~$70k - $90k(Estimated)

KEY POINTS WE FOUND

Provide all aspects of End User Services to customers.
Log, triage and resolve tickets while keeping users updated.
Handle identity and access requests and ensure devices are prepared for new starters.

Senior D365 SCM Functional Consultant

Melbourne VIC 3004•Full time

~$120k - $150k(Estimated)

KEY POINTS WE FOUND

Lead workshops to translate complex supply chain processes into D365 SCM designs.
Design and configure procurement, inventory, and manufacturing capabilities.
Build trusted stakeholder relationships and support the wider consulting team.

Desktop Support Team Lead

Sydney NSW 2000•Full time

~$90k - $120k(Estimated)

KEY POINTS WE FOUND

Lead the desktop support team to ensure performance and technical quality.
Manage service performance metrics and implement corrective actions as needed.
Coach team members and establish documented processes for service integrity.

Senior Application Support Analyst | Sydney

Sydney NSW 2000•Full time

~$90k - $120k(Estimated)

KEY POINTS WE FOUND

Provide 2nd and 3rd level application support for critical business applications.
Manage incidents, service requests, and problem management activities across multiple client applications.
Identify opportunities for service improvements and operational efficiencies.

Business Improvement Analyst - Fixed Term

Melbourne VIC 3004•Full time

~$90k - $120k(Estimated)

KEY POINTS WE FOUND

Identify and analyse business and process improvement opportunities.
Engage with stakeholders to gather and document requirements.
Support initiatives that improve service performance and operational efficiency.

Customer Service Representative

Modbury SA 5092•Full time

~$50k - $60k(Estimated)

KEY POINTS WE FOUND

Join as a Customer Service Representative and develop critical skills.
Obtain a Government Security Clearance to support clients across Australia.
Earn a Certificate III in IT while exploring career pathways.

Knowledge Specialist - Fixed Term

Melbourne VIC 3004•Full time

~$80k - $100k(Estimated)

KEY POINTS WE FOUND

Manage and maintain the knowledge base for a specific functional area.
Create, refine and deliver high-quality technical documentation and knowledge resources.
Contribute to the continuous improvement of knowledge management frameworks.

Senior M365 Specialist

Perth WA 6000•Full time

~$100k - $130k(Estimated)

KEY POINTS WE FOUND

Lead technical solutions for Microsoft 365 services.
Enhance customer productivity through collaboration tools.
Provide expertise in identity management and security.

Senior Consultant - Data & Analytics

Sydney NSW 2000•Full time

~$120k - $150k(Estimated)

KEY POINTS WE FOUND

Lead the technical delivery of large-scale data platform and BI solutions.
Design and implement robust Data Platform and Insight solutions.
Engage with clients to identify consulting opportunities and translate requirements into technical solutions.

Atlassian Technical Consultant

Sydney NSW 2000•Full time

~$90k - $120k(Estimated)

KEY POINTS WE FOUND

Lead the design and configuration of Atlassian Products.
Collaborate with business users and technical teams to gather requirements.
Provide ongoing support and optimisation recommendations post-implementation.

Knowledge Manager - 12-Month Fixed Term Contract

Sydney NSW 2000•Full time

~$100k - $120k(Estimated)

KEY POINTS WE FOUND

Develop processes and tools to build a knowledge-sharing culture.
Support maintenance of internal knowledge and optimize work performance.
Manage information architecture and automate repetitive tasks.

Senior / Tech Lead AI Engineer

Sydney NSW 2000•Full time

~$120k - $150k(Estimated)

KEY POINTS WE FOUND

Join a leading team delivering innovative AI-driven software solutions.
Work on cutting-edge projects using the latest AI models.
Collaborate with cross-functional teams to address complex business challenges.

Practice Manager - Automation and Operations

Sydney NSW 2000•Full time

~$150k - $200k(Estimated)

KEY POINTS WE FOUND

Lead the transition from manual operations to an automated platform engineering model.
Drive operational excellence and automation across hybrid and cloud environments.
Champion Site Reliability Engineering practices and enhance service resilience.