BOQ Group jobs
109 jobs
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Posted 12d ago
ECDD Analyst
BOQ Group
Brisbane QLD 4000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Join the Financial Crime Operations team as an ECDD Analyst.
- Manage a portfolio of customer reviews and investigations to assess risk and ensure compliance.
- Collaborate with various teams and engage with customers to support investigations.
Posted 12d ago
Customer Relationship Specialist - Indooroopilly
BOQ Group
Indooroopilly QLD 4068•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Engage customers to identify their financial needs and provide suitable banking solutions.
- Manage loan maintenance requests and ensure a smooth customer experience.
- Support team development and champion digital banking tools.
Posted 18d ago
Senior Manager - Financial Crime Detection and Analytics
BOQ Group
Sydney NSW 2000•Full time
~$150k - $200k(Estimated)
KEY POINTS WE FOUND
- Lead a multidisciplinary team in financial crime detection and analytics.
- Oversee transaction monitoring, customer risk assessment, and fraud detection.
- Drive innovation and continuous improvement in financial crime controls.
Posted 17d ago
Manager - Workforce Management & DAA Oversight
BOQ Group
Melbourne VIC 3000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead a team focused on supporting customers in financial difficulty.
- Oversee workforce planning and operational performance to meet key metrics.
- Utilise data and insights to optimise resources and service delivery.
Posted 41d ago
Senior AML Systems and Data Analyst
BOQ Group
Brisbane QLD 4000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Play a key role in shaping financial crime detection and monitoring.
- Analyse emerging financial crime typologies and improve detection controls.
- Support transformation initiatives focused on analytics and automation.
+60d ago
Small Business Specialist
BOQ Group
Castletown WA 6450•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Support regional and agribusiness customers in lending processes.
- Analyse financial information and prepare credit submissions.
- Build relationships and deliver high-quality customer experiences.
Posted 27d ago
Senior Manager Remediation
BOQ Group
Brisbane QLD 4000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead a specialised team within the customer remediation function.
- Manage remediation activities ensuring compliance with regulatory obligations.
- Drive fair customer outcomes and improve remediation practices.
Posted 18d ago
Customer Relationship Specialist - Morayfield
BOQ Group
Morayfield QLD 4506•Part time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Deliver exceptional customer service by identifying and responding to financial needs.
- Manage loan maintenance requests and ensure a smooth customer experience.
- Support team development and champion digital banking tools.
+60d ago
Customer Relationship Specialist - The Gap
BOQ Group
The Gap NSW 2650•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Engage customers to identify their financial needs and provide suitable banking solutions.
- Manage loan maintenance requests and ensure a smooth customer experience.
- Coach Customer Service Officers and promote digital banking tools.
+60d ago
Mobile Bankers
BOQ Group
Sydney NSW 2000•Full time
~$80k - $120k(Estimated)
KEY POINTS WE FOUND
- Join BOQ Group as a Mobile Banker across multiple Australian cities.
- Manage your own schedule and deliver exceptional customer outcomes.
- Build strong relationships and grow your portfolio in personal home lending.
Posted 33d ago
Customer Service Officer - Noosa
BOQ Group
Noosa Heads QLD 4567•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service as the first point of contact in the Branch.
- Educate customers on digital banking solutions and conduct needs-based conversations.
- Collaborate with a dynamic team to exceed customer expectations.
Posted 27d ago
Senior Manager, Remediation Analytics & Governance
BOQ Group
Sydney NSW 2000•Full time
~$130k - $160k(Estimated)
KEY POINTS WE FOUND
- Lead the Data Analytics team supporting Customer Remediation and Governance.
- Strengthen BOQ Group’s Customer Remediation Policy and governance framework.
- Provide oversight and challenge across remediation programs to ensure compliance.
Posted 25d ago
Senior Analyst Line 1 Risk
BOQ Group
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Partner with business leaders to manage risk effectively across the division.
- Provide practical risk guidance and support key change initiatives.
- Contribute to risk governance, reporting, and continuous improvement initiatives.
Posted 17d ago
Digital Optimisation Specialist
BOQ Group
Brisbane QLD 4000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Drive experimentation and performance uplift across websites and mobile apps.
- Design, implement and analyse A/B and multivariate tests to improve user experience.
- Collaborate with cross-functional teams to deliver a structured optimisation program.
Posted 18d ago
Senior Manager - Financial Crimes Intelligence Hub
BOQ Group
Sydney NSW 2000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead the internal intelligence capability to identify financial crime risks.
- Collaborate with senior leaders across various departments to enhance detection and response capabilities.
- Shape strategic threat assessments and influence key risk decisions.
Posted 18d ago
Senior Manager - Financial Crime Detection and Analytics
BOQ Group
Brisbane QLD 4000•Full time
~$150k - $200k(Estimated)
KEY POINTS WE FOUND
- Lead a multidisciplinary team in financial crime detection and analytics.
- Oversee transaction monitoring, customer risk assessment, and fraud detection.
- Drive innovation and continuous improvement in financial crime controls.
Posted 31d ago
Customer Assistance Specialist
BOQ Group
Brisbane QLD 4000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Assist customers facing financial difficulties with empathy and practical solutions.
- Assess financial hardship requests and identify suitable support options.
- Work in a fast-paced environment while maintaining high standards of customer service.
Posted 52d ago
Relationship Executive (Regional & Agri) - Mackay or Rockhampton
BOQ Group
Mackay QLD 4740•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Manage an established portfolio of larger regional and agribusiness customers.
- Build trusted partnerships and deliver tailored banking solutions.
- Identify new lending opportunities and contribute to BOQ''s growth in regional Queensland.
Posted 18d ago
Senior Manager - Financial Crimes Intelligence Hub
BOQ Group
Melbourne VIC 3000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead the internal intelligence capability to identify financial crime risks.
- Collaborate with senior leaders across various departments to enhance detection and response capabilities.
- Shape strategic threat assessments and influence key risk decisions.
Posted 39d ago
Senior Analyst Line 1 Risk Compliance
BOQ Group
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Join BOQ Group as a Senior Analyst Line 1 Risk Compliance on a max term contract until August 2027.
- Provide trusted advice and practical guidance to strengthen risk management practices across the organisation.
- Collaborate with stakeholders to navigate risk and ensure compliance with regulatory obligations.