Workspace Operations Manager
- Oversee daily operations of a coworking space ensuring exceptional member experience.
- Lead and develop the front-of-house team while managing community engagement and facilities.
- Prepare operational reports and coordinate community and business events.
Be the person who sets the tone for an exceptional workplace.This beautifully appointed coworking space is more than just an office—it's home to a thriving community of businesses that value service, professionalism and connection. As the Workspace Operations Manager, you'll oversee every aspect of the space, ensuring members receive an outstanding experience while leading the team and keeping daily operations running seamlessly.
About the role:
Reporting Directly to the Owners of this business , you'll take ownership of the day-to-day operation of the coworking space, leading the front-of-house team while balancing community engagement, facilities, commercial operations and member satisfaction.
Key responsibilities
- Lead and develop the front-of-house team to deliver a consistently exceptional member experience
- Build lasting relationships with members, responding to enquiries and anticipating their business needs
- Oversee facilities, maintenance, contractors and compliance to maintain the presentation and functionality of the workspace
- Manage leasing administration, renewals, rent reviews, arrears and office move coordination
- Prepare operational reports, assist with budgeting and coordinate community and business events throughout the year
Skills & experience
- Experience managing a coworking space or business centre
- Proven ability to lead people and confidently manage day-to-day operations
- Exceptional customer service and relationship-building skills
- Strong organisational skills with the ability to juggle competing priorities
- Excellent written and verbal communication skills
- An outgoing & engaging personality who invests time into their clients and team
Benefits & perks
- Monday to Friday role—your weekends stay yours
- Onsite parking plus easy access to public transport
- Report Directly to the owner - makes change easy
- Premium Lower North Shore location surrounded by cafés, restaurants and gyms
- Solid handover for a smooth transition
- Join a business with exceptional staff retention and a genuinely collaborative team
About the company
Our client operates a beautifully appointed coworking space on Sydney's Lower North Shore, providing premium workspace solutions for a diverse community of businesses. With an experienced team and a strong focus on service, they're recognised for creating an environment where members genuinely enjoy coming to work.
If you enjoy creating exceptional workplace experiences, leading people and taking ownership of a premium environment then this is for you.
Apply in strict confidence to by clicking "apply now"
Virginia Brookes (Director / Founder)
vb@resolver.com.au
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