Team Manager - Family & Domestic Violence

HiTalent · Rockhampton QLD · Full time
Posted 4d ago

Team Manager - Family & Domestic Violence

KEY POINTS WE FOUND
  • Lead delivery of the High Risk Team and Integrated Service Response across the Capricornia region, including multi-agency risk assessment and safety planning.
  • Provide specialist domestic and family violence practice leadership, supervise and develop staff, and build strong stakeholder partnerships.
  • Oversee program performance, quality assurance, reporting, governance and risk management while strengthening culturally safe, victim-survivor-centred services.

  • REF: REF419
  • Date listed: 04 Nov 2026
  • Location: Rockhampton
  • Salary: ******
  • Category: Family & Domestic Violence
  • Type: Permanent

High Risk Team Manager – Domestic & Family Violence

Location: Rockhampton, QLD | SCHADS Level 7

HiTalent Recruitment is seeking an experienced High Risk Team Manager to join a well-respected not-for-profit organisation based in Rockhampton, Queensland.

This is a senior leadership opportunity within the domestic and family violence sector, overseeing the delivery of a specialist High Risk Team (HRT) and Integrated Service Response (ISR) across the Capricornia region.

You will provide strategic and operational leadership, working collaboratively with government agencies, community organisations and specialist services to strengthen coordinated responses to individuals and families experiencing domestic and family violence.

Are you an experienced domestic and family violence professional with strong leadership skills and a passion for improving safety outcomes for victim-survivors?

Reporting to the Domestic and Family Violence Services Manager, your key responsibilities are:

  • Lead and oversee the delivery of the High Risk Team and Integrated Service Response across the Capricornia region.

  • Chair weekly multi-agency High Risk Team meetings, facilitating collaborative risk assessment and safety planning.

  • Provide specialist leadership in domestic and family violence practice, ensuring trauma-informed, culturally safe and victim-survivor-centred approaches.

  • Lead, supervise and develop staff, promoting a supportive and accountable team environment.

  • Build and maintain strong partnerships with government agencies, community organisations and specialist service providers.

  • Oversee high-risk assessment processes, ensuring compliance with the Common Risk and Safety Framework (CRASF) and relevant legislation.

  • Monitor program performance, service delivery, quality assurance and contractual reporting requirements.

  • Identify service gaps, emerging risks and opportunities to strengthen integrated responses across the region.

  • Support continuous improvement, workforce development and best-practice service delivery.

  • Ensure effective governance, information sharing and operational risk management.

To be successful in this role, you will require:

  • Tertiary qualification in Social Work, Psychology, Human Services, Community Services or a related discipline.

  • Substantial experience working within specialist domestic and family violence services, particularly high-risk assessment and safety planning.

  • Demonstrated leadership experience managing teams, programs or service delivery within the community services sector.

  • Strong understanding of domestic and family violence dynamics, trauma-informed practice and victim-survivor-centred approaches.

  • Knowledge of the Common Risk and Safety Framework (CRASF), High Risk Team protocols and relevant information-sharing legislation.

  • Experience working collaboratively with government agencies and multidisciplinary stakeholders.

  • Excellent communication, stakeholder engagement and conflict-resolution skills.

  • Strong program management, reporting, quality assurance and risk management capabilities.

  • Ability to provide culturally responsive leadership and work effectively with Aboriginal and Torres Strait Islander communities.

  • Current Queensland C Class Driver Licence.

  • Completion of CRASF Level 2, Level 3 and Information Sharing training, or willingness to complete within an agreed timeframe.

Benefits:

  • Competitive salary aligned with SCHADS Level 7.

  • Senior leadership opportunity within an established not-for-profit organisation.

  • Opportunity to influence domestic and family violence service delivery across the Capricornia region.

  • Lead a specialist team supporting coordinated responses to individuals experiencing high-risk domestic and family violence.

  • Work collaboratively with government agencies and community service providers.

  • Access to professional development and ongoing supervision.

  • Meaningful work contributing to improved safety outcomes for victim-survivors and their families.

  • Join a values-driven organisation committed to community wellbeing and culturally responsive practice.

If you want to discuss the position further, please submit your resume to arrange an exploratory confidential call.

We look forward to hearing from you!

Stay Safe While Job Hunting

We vet all employer accounts and do our best to keep job ads safe, but scams can still occur. Be cautious when sharing personal information — never provide financial details or make payments during the application process. For extra security, use the Apply button on our site when proceeding.

Skills

0 of 19 matched
Collaborative practiceCommon risk and safety framework (crasf)Conflict resolutionContractual reportingCultural sensitivityCulturally responsive practiceDomestic and family violence practiceExcellent communication skillsFinancial project managementHigh-risk assessmentInformation-sharing legislationQuality assuranceSafety planningStaff supervisionStakeholder engagementTeam leadershipTradingTrauma-informed practiceVictim-survivor-centred practice

Licenses & certifications

0 of 5 matched
Crasf level 2 trainingCrasf level 3 trainingCurrent queensland c class driver licenceInformation sharing trainingTertiary qualification in social work, psychology, human services, community services or a related discipline

Perks & benefits

0 of 2 matched
Ongoing supervisionProfessional development

HiTalent