- Lead, coach and develop a team of novated leasing consultants while contributing to client service and operational delivery.
- Manage client and partner relationships, sales pipelines and team performance, supporting revenue growth and resolving complex enquiries.
- Improve sales processes and customer experience while providing training and keeping up to date with industry and regulatory changes.
Your new company
Join a purpose-driven organisation that specialises in salary packaging and novated leasing solutions, helping businesses and employees maximise their benefits while supporting a more sustainable future. Working from a modern Melbourne office, you'll be joining a collaborative and values-led team that believes in ownership, teamwork, care and continuous improvement.
Your new role
As the Novated Leasing Team Leader, you'll lead a team of consultants while remaining actively involved in client relationships and operational delivery. You'll play a key role in driving team performance, developing capability, improving processes, and ensuring exceptional service across the novated leasing journey. Key responsibilities include:
- Leading, mentoring and coaching a team of Novated Leasing Consultants
- Building and maintaining strong relationships with clients, dealerships and industry partners
- Supporting revenue growth through effective sales leadership and client engagement
- Monitoring team performance, pipeline activity and conversion metrics
- Driving continuous improvement across sales processes and customer experience
- Assisting clients with novated lease enquiries, applications and complex scenarios
- Delivering training, knowledge sharing and capability development initiatives
- Staying up to date with industry trends, regulatory changes and market developments
This role offers the ideal blend of people leadership, client relationship management and hands-on industry expertise.
What you'll need to succeed
- Previous experience within novated leasing
- Leadership experience OR a genuine desire to step into people management
- Ability to coach, mentor and develop a high-performing team
- Strong client relationship and stakeholder management skills
- Experience managing sales pipelines, performance metrics and operational workflows
- A commercial mindset with the ability to identify growth opportunities and process improvements
- Strong organisational skills and the ability to manage multiple priorities
- Experience handling complex client matters and escalations
- A customer-first approach with a genuine passion for delivering outstanding service
What you'll get in return
- The opportunity to lead and shape a high-performing novated leasing team
- A collaborative and supportive leadership environment
- Base salary is complemented by an individual commission and a team performance bonus
- A growing organisation with a strong sustainability focus and purpose-driven culture
- Ongoing professional development and career growth opportunities
- The chance to make a meaningful impact on both client outcomes and team success
- 4 days in office, with modern office located in Collingwood
- Additional volunteering days each year to support causes you're passionate about
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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