Supported Accommodation Manager
- Lead multiple supported accommodation services, mentoring teams and ensuring person-centred, high-quality support aligned with participants’ NDIS goals.
- Oversee staffing, rosters, performance, compliance, budgets, safeguarding, audits and continuous improvement.
- Build effective relationships with participants, families and stakeholders while supporting service growth and occupancy.
Surrey Hills, VIC
Lead high-quality, person-centred disability accommodation services across Victoria
About the Role
We are seeking an experienced and passionate Supported Accommodation Manager to lead a portfolio of supported accommodation services. You will provide operational leadership, mentor Team Leaders and Disability Support Workers, drive service excellence, and ensure participants receive safe, high-quality supports aligned with their NDIS goals.
Key Responsibilities
• Lead and support accommodation teams across multiple sites
• Ensure person-centred supports are delivered to a high standard
• Manage staffing, rosters, performance, compliance and operational requirements
• Build positive relationships with participants, families, guardians and stakeholders
• Monitor budgets, participant funding utilisation and service performance
• Lead audits, incident management, safeguarding and continuous improvement initiatives
• Partner with intake and business development teams to support growth and occupancy
About You
• Leadership experience within disability, community services or supported accommodation
• Strong knowledge of the NDIS Practice Standards, Code of Conduct and safeguarding requirements
• Ability to lead high-performing teams and manage multiple priorities
• Excellent communication, stakeholder engagement and problem-solving skills
• Strong administrative and reporting capabilities
Essential Requirements
• Relevant qualification in Disability, Community Services or a related field
• Current NDIS Worker Screening Check
• Working With Children Check
• Current First Aid and CPR
• Manual Handling certification
• Current Driver Licence
Desirable
• Experience supporting people with complex disabilities and behaviours
• Nursing background (EN or RN)
• Experience in project or change management
Why Join Us?
• Opportunity to make a meaningful impact in the lives of people living with disability
• Supportive leadership team and collaborative culture
• Ongoing professional development opportunities
• Diverse and rewarding leadership role
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