Posted 12d ago
Shop Manager
KEY POINTS WE FOUND
- Manage daily operations of the shop
- Oversee staff performance and customer service
- Monitor inventory and sales performance
About the Organisation
In meeting with our daily operations and anticipation of expanding our existing chain of retail Mister Minit franchise in Hurstville and Miranda NSW; We are currently looking for a competent Shop Manager to fill a full-time position.
Title: Shop Manager
Job Type: Full-time (38 Hours/week)
Pay: $75,000 – $85,000+ superannuation per year.
Work Location: In person
Reporting to the Owner, the primary responsibilities are:
- Maintaining key relationships with Owner, Support office team, Retail Centre Managements & other stores within the retail centres.
- Interviewing and selection of shop members and supervisor/s.
- Rostering including all breaks in accordance with company policy.
- Overseeing the performance and quality of services provided by each shop members.
- Reviewing the sales performance of shop(s) services and product turnover volume - Recommend and undertake repricing valuation or further promote & market underperforming services and products in accordance with market sentiment and profit margins.
- Reporting and recommend sales and marketing initiatives.
- Recommend staffing and seasonal promotional budget.
- Monitor inventory and supplies to ensure each shop do not undergo any shortages.
- Liaising with suppliers and Franchise office for stock ordering and any relevant matters.
- Ensure all shop members are aware and in compliance to occupational health and safety regulation as well as Mister Minit's internal workplace safety and procedure policies.
- Dealing with escalated customer queries and complaints.
- As when required - Customer service providing sales and quotation to customers.
- As when required - Undertake shop services as when other shop members are occupied.
Requirements:
- Qualification – Min. Diploma of Business / Management or equivalent with 1 year of relevant experience OR relevant experience - Minimum 3 years retail management.
- Track record of leadership and management skills is required.
- At least one trade knowledge and experience of our provided services is highly preferred.
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Skills
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