Service Now Specialist - Federal Government
- Support the delivery of critical ICT transformation initiatives within a Federal Government agency.
- Configure, develop and maintain ServiceNow platform solutions, including workflows and service catalogue capabilities.
- Provide service resilience and operational continuity advice while collaborating with stakeholders.
- Exciting opportunity within a major Federal Government transformation program
- Multiple roles available | Contract to June 2027 with 12-month extension option!!
- Work across ServiceNow platform delivery and service resilience capability uplift
A leading Federal Government agency is seeking experienced ServiceNow Specialists to support the delivery of critical ICT transformation initiatives. Opportunities are available for both hands-on ServiceNow technical consultants and service resilience specialists, contributing to the design, implementation and optimisation of ServiceNow capabilities within a complex enterprise environment. Successful candidates will be offered contracts through to 30 June 2027 with lucrative hourly rates and a 12-month extension option.
The successful ServiceNow Specialists will be responsible for, but not limited to:
- Configure, develop and maintain ServiceNow platform solutions.
- Build workflows, approvals, forms and service catalogue capabilities.
- Support ITSM, ITAM, ITOM, CMDB and platform integrations.
- Provide service resilience, observability and capability uplift advice.
- Troubleshoot platform issues and support release activities.
- Collaborate with stakeholders and produce technical documentation.
The successful ServiceNow Specialists will have experience in the following:
- Strong hands-on ServiceNow configuration and development experience.
- ServiceNow ITSM, workflow automation and platform administration.
- JavaScript, integrations, APIs and ServiceNow security controls.
- ITAM, ITOM, CMDB and CSDM implementation experience.
- Service resilience, observability and operational continuity practices.
- ITIL frameworks, stakeholder engagement and problem-solving skills.
This is a fantastic opportunity to contribute to nationally significant transformation initiatives while working within a highly skilled ServiceNow delivery environment. Successful candidates will be offered contracts through to 30 June 2027 with a 12-month extension option. If you have the required skills and experience, APPLY NOW. Please forward your application to ******************* quoting reference number LS2144
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