Service Desk Analyst

Professional Search Group · Wangara WA 6065 · Full time
Posted today

Service Desk Analyst

Professional Search Group
Wangara WA 6065

·

Full time

~$65k - $80k(Estimated)
Negotiable
KEY POINTS WE FOUND
  • Provide Level 1/2 service desk support, troubleshooting user issues across the business.
  • Image and deploy devices, manage mobile devices, and administer Active Directory accounts.
  • Support Windows and Microsoft 365 environments, with working knowledge of networking concepts.

Job Description

Looking to kick-start or grow your IT support career with a stable, well-established organisation? Our client, a manufacturing business based in Perth's Northern suburbs, has an immediate opportunity for a Service Desk Analyst to join their IT team.

This is a hands-on, varied role suited to someone who enjoys the full spectrum of level 1/2 support — from device deployment through to day-to-day user support.

About the Role

You'll provide Level 1/2 Service Desk support to the business, with responsibilities spanning device imaging and deployment, mobile device management, and Active Directory user account administration, alongside general troubleshooting and support requests.

Essential Skills & Experience

  • PC imaging and device deployment
  • Mobile Device Management (MDM)
  • Active Directory – setting up and managing user accounts
  • Level 1 Service Desk support experience
  • Working knowledge of Windows and M365
  • Basic understanding of networking concepts

Why Apply?

  • Immediate start available
  • Join a stable, established manufacturing business in Perth's North
  • Broaden your technical exposure across devices, systems, and infrastructure
  • Supportive team environment with room to grow your IT career

Please Note: Candidates must be an Australian Permanent Resident or Citizen to be considered for this role.

Apply today:

To be considered for this role, submit your CV today (in Word format) by clicking the Apply button or directly to gary@psgaus.com.au

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Skills

0 of 10 matched
Active directoryDevice deploymentIt troubleshootingLevel 1 service desk supportMicrosoft 365Mobile device managementNetworking conceptsPc imagingUser supportWindows

Perks & benefits

0 of 3 matched
Broad technical exposureOpportunity to grow it careerSupportive team environment

Professional Search Group