Service Centre TechnicianBalcatta, WA
- Hands-on technical role responsible for repairing and calibrating positioning and automation technologies.
- Support field technicians and customers with technical advice and product expertise.
- Contribute to continuous improvement initiatives across products and service delivery.
Role Overview
This is a hands-on technical role responsible for repairing, calibrating, configuring, and supporting a wide range of positioning, machine control, and automation technologies.
Working closely with customers, field technicians, and internal teams, you’ll play a key role in ensuring equipment is serviced to the highest standard and ready to perform in the field.
You’ll work with cutting-edge technology every day, solving technical challenges, preparing equipment for deployment, and helping customers maximise the value of their investment.
Key responsibilities include:
- Repair, calibrate, configure, and test positioning, machine control, and geospatial equipment
- Perform pre-delivery inspections, software updates, and product configuration
- Diagnose and troubleshoot technical issues across a range of hardware and software solutions
- Support field technicians and customers with technical advice and product expertise
- Assist with onsite installations and customer support activities when required
- Prepare service quotations and provide recommendations for repairs, upgrades, and replacement solutions
- Maintain workshop equipment, tools, and testing equipment to the highest standard
- Assist with spare parts management and inventory control
- Complete service documentation, reports, and work orders accurately and on time
- Contribute to continuous improvement initiatives across products, systems, and service delivery
About You
You are a hands-on technician with a passion for technology, problem-solving, and delivering outstanding customer service.
You bring:
- Experience working in electronics, auto electrical, mechanical, machine control, surveying equipment, or related technical industries
- Strong diagnostic, troubleshooting, and fault-finding skills
- Excellent attention to detail and a commitment to quality workmanship
- Strong communication and customer service skills
- Confidence using software and technology to configure and test equipment
- A proactive, solutions-focused mindset and willingness to learn
- Ability to work independently while contributing to a collaborative team environment
Experience with GNSS, GPS, machine control, geospatial equipment, construction technology, or automation solutions will be highly regarded.
Why Join Aptella?
Join a growing and innovation-led business working with some of the world’s most advanced positioning and automation technologies.
What You’ll Get
- Flare discounts and wellbeing benefits
- Discounted gym memberships and health insurance
- Career development and technical training opportunities
- Exposure to industry-leading technology and global innovation partners
- Modern workshop facilities at our Bundoora Service Centre
- Supportive and high-performing team culture
- Opportunities to build specialist technical expertise and long-term career growth
The Opportunity
This is an exciting opportunity to join an industry-leading technology business and play a key role in supporting customers across construction, mining, surveying, and infrastructure industries.
You’ll work with innovative technology, develop specialist technical skills, and be part of a team that’s helping shape the future of positioning and automation solutions.
If you’re passionate about technology, enjoy solving technical challenges, and want to build your career with a business that’s leading innovation, we’d love to hear from you.
Local applicants only
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