Senior Strata Claims Specialist

Kennedy Reid · Melbourne VIC · Full time
Posted 13d ago

Senior Strata Claims Specialist

Kennedy Reid
Melbourne VIC

·

Full time

$95k - $105k
$95,000 - $105,000
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KEY POINTS WE FOUND
  • Manage a portfolio of strata claims for residential and commercial properties.
  • Act as 2IC for Team Leader and handle complaints professionally.
  • Collaborate with various stakeholders and prepare formal responses on claims.

Benefits

  • Up to $105,000 plus super salary pending experience plus bonus
  • Fantastic career progression opportunities evident in both technical roles and management opportunities
  • Outstanding company culture focused on team success and effective management. 
  • WFH 3 days a week
  • Sydney, Melbourne and Brisbane location

Ideal Candidate

  • 3+ years experience managing strata claims 
  • Complaints resolution experience 
  • Strong communication skills
  • Calm under pressure, able to manage competing priorities
  • Ability to work collaboratively in a fast-paced, team-based environment

The Role

  • Manage a portfolio of strata claims for both residential and commercial properties
  • Act as 2IC for Team Leader
  • Assess situations and handle complaints with professionalism
  • Manage inbound calls and offer support to various stakeholders, including brokers, strata managers, internal technical teams, assessors, and security providers
  • Prepare formal responses, make decisions on claims, and process payments

Please send your resume to Kate at Kennedy Reid by clicking the ' APPLY NOW ' button. If you have any specific questions about the role please contact Kate Carroll on 0427 357 338 or email kate@kennedyreid.com.au

We are committed to providing a supportive culture and positively contributing towards creating diverse and inclusive workplaces for our candidates & clients. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply.

#SCR-kate-carroll

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Skills

0 of 15 matched
Calm under pressureClaims assessmentClaims investigationClaims managementComplaints resolutionCustomer serviceDecision makingExcellent communication skillsFast-paced environment adaptabilityFormal response preparationInbound call handlingPayment processingStakeholder supportTeam leadershipTeamwork

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More details

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Senior Strata Claims Specialist | Kennedy Reid | Australian Ageing Agenda